DATA DRIVEN MANAGEMENT

DATA DRIVEN MANAGEMENT

Lorenza Morandini

Obiettivi formativi

This course equips students with the conceptual frameworks and practical skills to apply data-driven approaches across the major functional areas of business management and economics. Drawing on real-world business cases and a strategic management simulation, students develop the ability to harness data as a driver of competitive advantage, operational efficiency, and sustainable value creation in complex organizational settings.

Risultati di apprendimento attesi

By the end of the course, students will be able to: 1. Apply data-driven analytical frameworks across multiple management and economics domains, including marketing, finance, HR, supply chain, and sustainability. 2. Critically analyze real-world business cases through a data-driven lens. 3. Translate data insights into strategic and operational recommendations. 4. Design and evaluate business experiments to support evidence-based decision-making. 5. Participate effectively in team-based data analytics simulations. 6. Communicate data-based findings clearly to managerial and non-specialist audiences. 7. Identify ethical and governance considerations related to the use of data in organizational decision-making.

Contenuti Del Corso

Data-Driven Management explores how analytics and data shape decision-making across all major areas of business. The course is structured around 12 lectures, each dedicated to a specific functional domain, anchored by a real-world case study. A business analytics simulation on strategic decision-making is integrated in Week 6. Topics covered: 1. Microeconomics: consumer behavior and market data 2. Macroeconomics and economic indicators 3. Finance: data science in financial decision-making 4. Marketing: big data and customer segmentation 5. Human Resource Management: people analytics 6. Strategic Management: data and competitive advantage + Simulation 7. Supply Chain Management: AI and visual intelligence in selected industries 8. Planning and Strategic Vision: long-term data-driven transformation 9. Entrepreneurship and Innovation: AI-first business models 10. Behavioral Economics: business experiments and consumer behavior 11. Operations and Technology Management: analytics in operations 12. Sustainability and CSR: ESG data and reporting

Testi Di Riferimento

A dedicated case pack is available via the course platform. Required pre-class readings are assigned for each of the 12 sessions and must be completed before class. A business analytics simulation on strategic decision-making is used in Week 6 (in-class, team-based). Supplementary slides and materials will be shared on the course platform before each session.

Metodologie Didattiche

The course adopts an active learning approach centered on the analysis of real-world business cases and a management simulation: 1. Lectures: Each session begins with a brief conceptual introduction to the relevant data-driven management framework for the week's topic area. 2. Case study discussions: A new case study is assigned for each of the 12 sessions. Students are expected to read and prepare the case before class. In-class discussion focuses on identifying the data-driven dimensions of the managerial decisions featured, applying analytical frameworks, and drawing broader lessons for management practice. 3. Team-based simulation (Week 6 - Strategic Management): A business analytics simulation is run in teams. Students act as competing managers, make data-driven decisions in a simulated business environment, and debrief collectively on the outcomes. 4. Active class participation: Students are encouraged to contribute analytical perspectives to case discussions, make connections across weekly topics, and engage critically with the data-driven frameworks presented throughout the course. Preparation requirement: Prior to each class, students must complete the assigned case study reading. Preparation questions to guide analysis are available on the course platform before each session.

Modalità di verifica dell'apprendimento

The course follows the SMART educational model adopted by Luiss Graduate School for the 2025/2026 cohort onward. Assessment varies based on attendance status, recorded via the BEACON system. COMPLIANT STUDENTS (>=70% attendance): Continuous Assessment - 1/3 of the overall grade: Mandatory in-semester activities. Absence from any activity results in a grade of 0 for that component, included in the overall grade calculation. The grade obtained cannot be rejected. Activities: (i) individual case preparation checks and class participation, assessed on a rolling basis throughout the semester; (ii) one team-based analytical presentation of an assigned case study, delivered during class. Final Exam - 2/3 of the overall grade: Individual written exam administered during the officially scheduled exam dates at the end of the semester, covering all course topics. The grade obtained cannot be rejected. Note: The continuous assessment + final exam combination is valid only in the exam session at the end of the semester. In subsequent retake sessions, assessment is based on the final exam only (100%). The grade obtained cannot be rejected. NON-COMPLIANT AND/OR EXEMPTED STUDENTS: Final Exam only - 100% of the overall grade: Individual written exam starting from the exam session at the end of the semester. An extended reading list is provided to compensate for non-participation in semester activities. The grade obtained cannot be rejected. GRADE WITHDRAWAL: - Oral exam: withdrawal allowed until the professor expresses a grade, prior to registration on Web Self-Service. - Written exam followed by oral: withdrawal permitted during the written exam or the subsequent oral exam. - Written exam only: withdrawal permitted until the end of the exam. Note: "Salto d'appello" no longer applies from the 2025/2026 cohort onward. Grades cannot be rejected.

Criteri per l’assegnazione dell’elaborato finale

Students wishing to pursue their final dissertation in the area of Data-Driven Management may contact the course professor directly. Dissertation proposals should: - Define a clear research question related to the use of data and analytics in a specific management or economics domain covered during the course - Be grounded in real or publicly available data, ideally obtained from an organization through a collaborative arrangement - Demonstrate the ability to apply appropriate quantitative or qualitative analytical methods - Produce actionable managerial insights beyond purely descriptive analysis - Address a gap or open question in the academic or practitioner literature on data-driven management Priority in thesis supervision is given to proposals that: 1. Are based on original or proprietary organizational datasets 2. Show integration between data science methods and management theory 3. Address cross-functional topics reflecting the interdisciplinary nature of the course Eligibility: Students must have completed the course with a satisfactory grade. A minimum grade threshold may apply; please consult the course professor for current requirements. For further information or to submit a proposal, please contact the professor during office hours or via institutional email.

Settimana 1

Topic: Data-Driven Decision-Making in Microeconomics Case Study: Data-Driven Decision-Making in a High-Growth Manufacturing Company Session Overview: This lecture introduces data-driven management and its application in microeconomics. We examine how real-time production, demand, and pricing data enable firms to outperform competitors relying on traditional analysis. This case illustrates how data reshapes competitive dynamics at the firm and market level. Key Questions: - How can firms use data to manage production and respond to demand fluctuations? - Which microeconomic principles are enhanced or disrupted by data-driven approaches? - How do data-driven firms develop competitive advantages in traditional markets? Learning Objectives: Students will be able to apply basic microeconomic models in data-rich contexts, interpret demand-side data to support pricing and output decisions, and assess the strategic implications of data-driven competitive models. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 2

Topic: Harnessing Macroeconomic Data for Policy and Forecasting Case Study: Navigating Macroeconomic Uncertainty in a Global Business Context Session Overview: This lecture explores how macroeconomic indicators - GDP, inflation, employment, and interest rates - inform managerial forecasting and strategic planning. Operating in volatile environments requires managers to interpret data signals and build robust scenario models. This case illustrates how organizations navigate uncertainty through data-driven analysis. Key Questions: - Which macroeconomic data sources are most relevant for managerial decision-making? - How can businesses build data-driven forecasting models under uncertainty? - What role does macroeconomic intelligence play in corporate strategy? Learning Objectives: Students will be able to interpret macroeconomic data for business applications, apply scenario analysis techniques to planning processes, and critically evaluate the reliability of economic forecasts in uncertain environments. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 3

Topic: Data Analytics in Financial Decision-Making Case Study: Embedding Data Science in Financial Management at a Global Consumer Goods Company Session Overview: This session examines how a global consumer goods company integrates data science into its financial operations as a core management practice. The case covers predictive analytics in budgeting, investment evaluation, and risk assessment, and illustrates how a large organization can transform its decision culture through data. Key Questions: - How can large corporations use data science to improve financial planning and control? - What analytical tools are most valuable for financial managers? - How can data reduce risk and uncertainty in investment decisions? Learning Objectives: Students will be able to apply data analytics frameworks to financial decision-making, assess the organizational requirements for embedding data science in finance, and evaluate corporate performance using data-driven KPIs. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 4

Topic: Data-Driven Marketing Strategies Case Study: Big Data and Customer Preference Forecasting in a Fashion Retail Company Session Overview: This session examines how marketing has been transformed by large-scale consumer data. The case explores how a leading fashion retailer used big data analytics to improve customer segmentation, demand forecasting, and campaign optimization. Predictive modeling is introduced as a core tool for modern marketing managers. Key Questions: - How can retailers use big data to predict consumer preferences and optimize product assortments? - What analytical methods support effective customer segmentation and targeted marketing? - What ethical considerations arise from the use of consumer data in marketing? Learning Objectives: Students will be able to apply segmentation techniques using consumer data, design data-driven marketing strategies for product and pricing decisions, and critically evaluate the ethical and reputational risks associated with big data marketing. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 5

Topic: People Analytics - Data in Human Resource Management Case Study: People Analytics in a Large-Scale Technology Organization Session Overview: This case illustrates how a global technology leader has evolved its HR practices from intuition-driven to evidence-based management. The session covers the use of employee data across the talent lifecycle - recruitment, performance management, engagement, and retention - and introduces frameworks for the responsible use of people data. Key Questions: - How can data-driven organizations make better decisions across their HR functions? - What analytical methods are most effective in people management? - How should firms balance analytical rigor with employee privacy and trust? Learning Objectives: Students will be able to design data-driven HR frameworks for key talent decisions, interpret people analytics outputs in organizational settings, and assess the ethical and legal dimensions of collecting and using employee data. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 6

Topic: Data-Driven Strategic Management + Simulation Case Study: Data as a Source of Competitive Advantage in a Digital Platform Company Simulation: Business Analytics Simulation on Strategic Decision-Making Session Overview: This session analyzes how a global digital platform company leverages data at scale to sustain competitive advantage across pricing, logistics, and platform strategy. The business analytics simulation is run in teams: students act as competing managers making data-driven strategic choices in a simulated environment. Key Questions: - How can companies use data as a source of sustainable competitive advantage? - What does data-driven strategy look like across diverse business units? - How can simulation environments develop strategic reasoning and data interpretation skills? Learning Objectives: Students will be able to analyze competitive strategy through a data-driven lens, participate effectively in team-based strategic simulations, and translate simulation outputs into actionable strategic recommendations. Reference Material: Required pre-class reading (available on the course platform) Business analytics simulation (in-class, team-based) Lecture slides (available on the course platform)

Settimana 7

Topic: Optimizing the Supply Chain with Data and AI Case Study: AI-Powered Visual Intelligence in Retail Supply Chain Management Session Overview: This session explores how AI and computer vision are transforming supply chain management in retail. The case demonstrates how visual data collected from store shelves in real time drives inventory optimization, demand forecasting, and shelf compliance monitoring, covering the broader application of data analytics across supply chain operations. Key Questions: - How can visual intelligence create value in retail supply chain management? - What analytical tools are most powerful for demand planning and logistics? - How can real-time data improve supply chain resilience in volatile markets? Learning Objectives: Students will be able to evaluate AI-enabled tools in supply chain management, apply data analytics frameworks to demand forecasting and inventory control, and assess the strategic value of real-time operational data. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 8

Topic: Planning and Strategic Vision - Long-Term Data-Driven Transformation Case Study: Long-Term Data-Driven Transformation in a Global Company Session Overview: This case illustrates how a legacy organization builds data culture and capabilities over time. The session examines the interplay between strategic planning, leadership development, and organizational change in data-intensive environments, highlighting the role of data-literate leadership in sustaining long-term transformation. Key Questions: - How can large organizations embed data-driven practices into long-term strategic planning? - What leadership capabilities are required to lead data-driven organizational transformation? - How can companies build a data culture that outlasts individual initiatives? Learning Objectives: Students will be able to analyze long-term transformation processes enabled by data, develop leadership perspectives on embedding data culture in large organizations, and design data-driven planning frameworks for complex business environments. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 9

Topic: Entrepreneurship and Innovation - Data-Driven New Ventures Case Study: Building an AI-First Company in the its Sector Session Overview: This case raises fundamental questions about what it means to build an AI-first company - from product development to fundraising and scaling - and examines how data-driven decisions differ in entrepreneurial settings compared to established corporations. Key Questions: - What does it mean to build an AI-first company from inception? - How do entrepreneurs use data to validate business models and reduce uncertainty? - What challenges arise when AI and data are at the core of a startup's value proposition? Learning Objectives: Students will be able to evaluate data-driven approaches in entrepreneurial contexts, analyze the strategic choices facing AI-first companies, and apply entrepreneurial thinking to data-driven value creation and new venture assessment. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 10

Topic: Behavioral Economics - Understanding Consumer Behavior Through Data Case Study: Designing and Running Business Experiments to Understand Consumer Behavior Session Overview: This session bridges behavioral economics and data science, showing how organizations design and run controlled experiments to understand consumer choices and improve decision-making. A/B testing, randomized controlled trials, and natural experiments are examined as practical frameworks for embedding experimentation into analytics practice. Key Questions: - How can businesses design rigorous experiments to test behavioral hypotheses? - What role do cognitive biases play in consumer decision-making, and how can data address them? - What organizational conditions make experimentation a sustainable management practice? Learning Objectives: Students will be able to design and interpret business experiments, apply behavioral economics concepts using real data, and critically evaluate the validity of experimental evidence in managerial decision-making. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 11

Topic: Operations and Technology Management - Data-Driven Efficiency Case Study: Performance Analytics and Data-Driven Negotiations in Selected Industry Session Overview: This case illustrates how performance data supports complex stakeholder negotiations and operational decisions in a professional sports context - a setting whose analytical logic translates directly to broader applications in operations and technology management across industries. Key Questions: - How can analytics change the dynamics of organizational negotiations? - What role does operational data play in improving process efficiency? - How do technology and data redefine performance measurement in organizations? Learning Objectives: Students will be able to apply analytics to operational and negotiation contexts, understand how technology enables data-driven efficiency improvements, and evaluate the use of performance metrics in stakeholder management. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)

Settimana 12

Topic: Sustainability and Corporate Responsibility - Driving ESG with Data Case Study: ESG Data and Sustainability Reporting in a Global Retail Organization Session Overview: This final session examines how data enables organizations to manage environmental, social, and governance (ESG) performance. The case illustrates how data underpins credible sustainability reporting, supply chain traceability, carbon accounting, and stakeholder accountability, connecting data-driven management principles to responsible and sustainable business practice. Key Questions: - How can companies use data to measure and improve sustainability performance? - What data infrastructure is needed to produce credible ESG reporting? - How can managers integrate data-driven sustainability into core business strategy? Learning Objectives: Students will be able to analyze ESG data frameworks and reporting standards, evaluate how companies embed sustainability analytics into strategy, and connect data-driven management principles to responsible business practice. Reference Material: Required pre-class reading (available on the course platform) Lecture slides (available on the course platform)