CREATIVE PROBLEM SOLVING

The Certificate aims to develop participants’ ability to address complex problems and challenges through creative, collaborative, and innovation-driven approaches. The programme provides knowledge and tools to understand ongoing transformations, analyse future scenarios, and identify development opportunities in contexts characterized by uncertainty and change. Particular attention is devoted to the application of Creative Problem Solving and Design Thinking methodologies, the strengthening of decision-making, relational, and communication skills, and the ability to transform innovative ideas into concrete and sustainable projects. Upon completion of the Certificate, participants will be able to understand and analyze complex and constantly evolving contexts, apply Creative Problem Solving and Design Thinking methodologies to develop innovative solutions, make effective decisions in situations of uncertainty and continuous learning. They will also be able to communicate and enhance ideas and projects through storytelling and pitching techniques, working collaboratively on challenges and real cases.

No specific prerequisites are required. An interest in innovation, management and organizational transformation, as well as a basic knowledge of the main business contexts and familiarity with digital collaboration tools, are preferential elements.

Upon completion of the Certificate, participants will be able to understand and analyze complex and constantly evolving contexts, apply Creative Problem Solving and Design Thinking methodologies to develop innovative solutions, make effective decisions in situations of uncertainty and continuous learning. They will also be able to communicate and enhance ideas and projects through storytelling and pitching techniques, working collaboratively on challenges and real cases.

The Certificate addresses the major challenges arising from the economic, social, and technological transformations that characterize today’s rapidly changing environment, with a focus on the evolving competencies required by professionals and organizations. The programme introduces Creative Problem Solving and Design Thinking models and tools to help participants understand complex problems, generate innovative solutions, and foster continuous improvement processes. It also explores emerging trends and future scenarios, decision-making in conditions of uncertainty, the role of continuous learning, and the importance of communication in innovation processes. Finally, the course places particular emphasis on storytelling and pitching techniques to effectively communicate and enhance project ideas, while providing opportunities to apply the acquired knowledge and skills through business cases and the development of a final project work.

Teaching materials and any additional reference readings will be indicated by the instructors during the Certificate and made available through institutional channels.

The Certificate adopts an interactive and experiential teaching approach, focused on applying Creative Problem Solving and Design Thinking models and tools. Teaching methods include interactive lectures, individual and group exercises, business case analysis, applied workshops, simulations, design sprints, industry guest sessions, group projects, guided discussions, peer learning activities, presentations and feedback sessions. Particular attention will be devoted to the practical application of Creative Problem Solving tools through challenges and cases inspired by real-world contexts.

The evaluation will be based on a pass/fail structure and will require active participation and the realization of a group project work with a final presentation. Students will have to develop a solution proposal to an assigned challenge and present it orally. Requirements for obtaining the Certificate: regular attendance of at least 70% of the training activities and passing the final exam. For "non-compliant" students and for students exempted from compulsory attendance, the learning outcomes will be verified through an oral exam, defined by the teacher in line with the contents, educational objectives and expected learning outcomes of the Certificate. To this end, the exam for "non-compliant" students and for students exempted from compulsory attendance may include, at the discretion of the teacher, questions on the contents of the course, discussion of cases or application scenarios, analysis and discussion of materials, presentation and discussion of individual papers or any other verification method deemed suitable to ascertain the full achievement of the expected learning outcomes. The Digital Badge will be issued exclusively to students who meet the minimum attendance requirement of 70%. Therefore, students who, for any reason, including exemption from compulsory attendance, do not reach this threshold will not be able to receive the Digital Badge, even if they pass the final exam successfully.

Not applicable