BUSINESS ORGANIZATION

BUSINESS ORGANIZATION

Paolo Spagnoletti

Instructional goals

The course aims to provide theoretical knowledge and methodological tools for the analysis and design of the organizational architecture. Particularly, it aims: -to develop competencies for the design of an effective organizational structure, according to strategy, objectives and environmental context; -to facilitate the understanding of the criteria and the relevant internal and external fundamentals of organizational design; -to deepen the organizational macro and micro dimensions through the analysis of structures and models, behavioral processes and organizational culture; -to stimulate analytical and problem-solving skills applied to the identification, analysis and resolution of organizational problems through the use of business cases.

Intended learning outcomes

Knowledge and understanding: The course will offer conceptual tools to design organizations in a global and complex environment. This course provides knowledge and analytical resources that will enable students to understand the processes, content and consequences of organizational decisions to be implemented in organizations of different size and complexity. Applying knowledge and understanding: The students will be able to: -apply organization models on a global scale; -compare pros and cons of each organizational choice; -analyze how and why organizations make decisions to face an evolving environment; -apply foundations of business research Making judgements: We expect students to be able to identify organizational issues, analyze them and propose solutions. They are expected to be able to discuss and evaluate key organizational choices. Throughout the whole course, students will be invited to critically analyse when, how and why certain organizational choices are pursued. Communications Skills: This course will give the students the possibility to acquire and understand major terms and concepts in order to communicate their ideas, proposals and analysis in the field of organization design. Learning skills: This course will empower learners giving them the tools to determine why certain organizational choices are made and how different alternatives are assessed. The case study discussion will increase experiential learning and critical thinking for all students involved in the course.

Course Contents

The course assumes the organization as the object of study and explores the fundamentals of design and analysis of both macro and micro-organizational structure. The course initially provides an overview of the dimensions of organizational design and the theoretical fundamentals of the various organizational design options. The main classical and modern organizational theories are presented and the determinants and criteria for defining organizational structure are analyzed. Further, the course focuses on the different organizational models that can be implemented, emphasizing the advantages and disadvantages of the different options. Additional aspects are then analyzed, such as the management of innovation and organizational change, the impact of technology on organization, systems and processes, culture and organizational relationships. Finally, the course introduces the topics of the organization of work and the micro-structural design.

Reference Books

Daft R.L., Organizzazione Aziendale (2021) 7^ ed., Maggioli - Apogeo. Slides and other teaching material available online or distributed in classroom. Additional material for not-attending students: - Correani et al. (2020) Implementing a Digital Strategy: Learning from the experience of three DigitaL transformation projects. California Management Review Vol. 62(4) pp. 37–56; - Malhotra et al. (2017) Developing Innovative Solutions Through Internal Crowdsourcing. MIT SLoan Management Review, Vol. 54(4) pp. 73-79. - Podolny & Hansen (2020) How Apple Is Organized for Innovation. Harvard Business Review, Novembre-December 2020.

Teaching Methods

During the course, the following teaching methods will be applied: -lectures -individual assignment -working groups -case studies -keynote speakers’ presentations on real life experiences -presentations and assignment -introduction to critical discussion of scientific papers Teaching activities integrate face-to-face lectures with the analysis of business cases performed by both the instructor and the students, and keynote speakers’ presentations. Students will be required to join practical training sessions and analyze or discuss, individually or within small groups, case studies focused on the resolution of organizational problems and the definition of the different organizational configurations that can be adopted in different strategic and environmental contexts. These sessions are useful to evaluate student's ability to put into practice the methods of organizational design and analysis acquired during the lectures. Live case discussions will also be planned. Managers will be invited to interact with students on organizational issues experienced in the field. In addition, the institutional e-learning platform (https://learn.luiss.it/) will be adopted to support students and give them the opportunity to interact online with colleagues and professorship collaborators, as well as allowing access to the multimedia teaching material available online.

Assessment Method

The student will be evaluated on the basis of the individual scores achieved on: •Development ad discussion of a project work. The aim of the teamwork activity is to test the students’ ability to apply the knowledge acquired in the course to a specific business case. The project work contributes for 50% of the final grade, divided in 25% at the mid-term evaluation and 25% for the final project. Project Work instructions will be displayed by the instructor at the beginning of the course. •The project work score is valid only within the duration of the academic year (until February 2025) but it can be used just once and only if the assessment results as sufficient (grade >=18); if a student fails (grade >18) or rejects the grade, he/she loses the evaluation achieved with the project work; however, in order to keep it for the next dates the student can leave the exam session within the first 15 minutes. •Written test: for students who have completed the project work it consists of a business case discussion (up to 10 points) and 4 true/false questions to justify (up to 5 point each); Project work instructions will be clarified by the instructor at the beginning of the course. For those students who will not attend classroom, or not complete the project work or will not reach a sufficient evaluation, the study of supplementary material an is requested. The project work will developed according to guidelines provided by the instructor and will be developed with the same standards of group project works. •Aim of the written test is allow students to demonstrate that they have acquired the fundamental theoretical knowledge related to the course and can apply them, demonstrating autonomy and critical thinking. •An excellent level of analysis of the business case and the correct answer to all the open questions will result in a score of 30/30 cum laude. The duration of the final exam is 60 minutes.

Thesis assignment criteria

Master Thesis assignment is based on a project presentation by the student. The project (2/3 word pages) must include: - table of content - abstract - main references

Week 1

Session 1 on campus Overview of the course The organization: core concepts and definition Session 2 on campus Strategy, organizational design and effectiveness Session 3 on campus Introduction to project work/OD lab and case studies discussion References: Daft, R.L Organizzazione Aziendale, Ch. 1 - 2 Material presented during the session, available online

Week 2

Session 1 on campus Fundamentals elements of the organizational structure Session 2 on campus OD Lab Session 3 on campus Case Study Discussion References: Daft, R.L Organizzazione Aziendale, Ch. 3 Material presented during the session, available online

Week 3

Session 1 on campus The external environment Session 2 on campus Interorganizational relationships Session 3 on campus Case Study Discussion References: Daft, R.L Organizzazione Aziendale, chapter 4 and chapter 5 Material presented during the session, available online

Week 4

Session 1 on campus Designing organizations for the international environment Session 2 on campus OD Lab Session 3 on campus Case Study Discussion References: Daft - chapter 6 Material presented during the session, available online

Week 5

Session 1 on campus The social impact of organizational design Session 2 on campus Organizational design for manufacturing and service firms Session 3 on campus Paper discussion References: Daft – chapter 7 and chapter 8 Material presented during the session, available on line

Week 6

Session 1 on campus Organizational design for digital business and big data Session 2 on campus OD Lab Session 3 on campus Case Study Discussion References: Daft – chapter 9 Material presented during the session, available on line

Week 7

Session 1 on campus OD Lab Project works due

Week 8

Session 1 on campus Organization size, life cycle, and decline Session 2 on campus Organizational culture and control Session 3 on campus Case Study Discussion References: Daft – chapter 10 and chapter 11 Material presented during the session, available on line

Week 9

Session 1 on campus Innovation and change Session 2 on campus OD lab Session 3 on campus Case Study Discussion References: Daft – chapter 12 Material presented during the session, available on line

Week 10

Session 1 on campus Decision making processes Session 2 on campus OD Lab Session 3 on campus Case Study Discussion References: Daft – chapter 13 Material presented during the session, available on line

Week 11

Session 1 on campus Conflict, power, and politics Session 2 on campus OD Lab Session 3 on campus Project work presentations (slot 1) References: Daft –chapter 14 Material presented during the session, available on line

Week 12

Session 1 on campus Cast study discussion Session 2 on campus Course wrap up and conclusions Session 3 on campus Project work presentations (slot 2)