APPLIED EXPERIMENTAL MARKETING

Martina Di Cioccio, Ernesto Cardamone

Instructional goals

The course is designed to equip students with practical skills in designing experiments to optimize marketing strategies. It emphasizes hands-on applications across key areas such as in-store atmosphere, pricing, loyalty programs, web marketing, email marketing, and social media marketing. Students will learn how to test and evaluate marketing actions in real-world scenarios to support data-driven decision-making. The course also explores how recent advancements in AI can enhance experimental research and improve marketing management.

Prerequisites

Basic knowledge of marketing research

Intended learning outcomes

Understand the logic and potential of experimental methods for marketing management. Identify and distinguish between manipulated, measured, moderating, and mediating variables in an experimental setting. Analyze and interpret data from marketing experiments using appropriate tools and techniques. Apply experimental logic to a variety of real-world marketing contexts, ranging from physical retail environments to digital platforms.

Course Contents

1. Fundamentals of experimental research in marketing 2. Designing and conducting marketing experiments 3. Applications of experimental research across various marketing contexts, including: In-store atmosphere Pricing strategies Promotional activities Loyalty programs Online user experience Email marketing Social media marketing

Reference Books

A selection of academic articles from leading marketing journals will be used throughout the course.

Teaching Methods

Classes will be highly interactive, using articles from marketing top journals and managerial reports. There will be a constant interconnection between the topics covered and the applications on the software (SPSS)

Assessment Method

Compliant students: 1/3 group project presentations 2/3 final written exam Not-Compliant students: 100% written exam

Thesis assignment criteria

none in particular

Week 1

Introduction to Experimental Research

Week 2

Fundamentals of Experimental Design Developing a simple experimental design

Week 3

Moderation Analysis

Week 4

Mediation Analysis

Week 5

Practical Applications: data management

Week 6

Practical Applications: In-store atmosphere

Week 7

Practical Applications: Pricing and promotions

Week 8

Practical Applications: Loyalty programs

Week 9

Practical Applications: Landing Pages and Email Marketing

Week 10

Practical Applications: Social Media Marketing

Week 11

Practical Applications: Chatbots

Week 12

AI, silicon samples and experimental research