PROJECT MANAGEMENT

PROJECT MANAGEMENT

Eugenio Nunziata

Instructional goals

Companies and institutions are often engaged in activities and processes in the form of a project, both for the realization of orders on customer specifications, and for internal initiatives, for example in organization, IT and digital transformation, business development and marketing, real estate, innovation, research. To govern these challenges, companies adopt project-oriented operational modes that provide flexibility, adaptability, and timeliness; they adopt organizational models that enable high levels of integration and cooperation, and synergies between program, project and asset portfolio. Project-Based Organizations (PBOs) refers to a wide variety of organizational models for project/job creation. Project management refers to established methods of defining, planning, controlling and governing the project and project portfolio lifecycle. The Course is intended to develop the skills to cover integration roles, such as that of project managers and project workers, which must ensure the coordination of cross-functional professional communities, teams, work processes, projects, orders, product lines, in reference to strategies, plans, tasks, brand and market development, research, industrialization, personnel policies, change, digital transformation. In the company, integration roles refer to several "job profiles": IT: demand manager, program manager, project manager, business analyst Marketing: product manager, brand manager, account manager, regulatory manager, proposal manager HR: HR business partner, change manager operation: process manager, team manager, networker

Prerequisites

Basic knowledge of Business Organization. Any text of business organization and/or human resources management used in three-year courses can be used to recover this knowledge. For an introduction to project management discipline, it is recommended to read: http://www.di.unito.it/~pironti/1_Lezione.pdf http://www.braincooperation.it/index.php/approfondimenti/234-integratori-energizzanti-per-le-aziende.html It will be very useful to have a basic understanding of e-collaboration solutions, such as WebExTeam, MSTeams.

Course Contents

Course content: - Project-oriented contexts - PBOs (Project-Based Organizations) - Project management and project lifecycle - Objectives and project charter assumptions - The planning process in high-determination or low-determination projects; - multi-project environments - WBS e Tecniche di scheduling (milestone, Pert, CPM, Gantt) - Resource leveling, critical paths, and rescheduling. Monitoring and controlling - Project structures and coordination mechanisms - Team working e project team; Cooperative working - Project manager job profiles and organizational integration roles - Project, engagement, time management Relationship management and contest analysis - Client management and service relationship

Reference Books

Baglieri, E, Biffi, A., and others, 2012, Organize and manage projects, Rizzoli Etas Additional complementary material for non attending students: - Nunziata, E. (Ed.), 2021, Governare la trasformazione digitale. Strategia e azione per gestire il cambiamento, Luiss University Press; The topics covered in the reference texts are to be enriched through the sets of slides used in the classroom, which will be available on Learn and are an integral part in preparing for the final exam.

Teaching Methods

Teaching requires active student participation. In addition to face-to-face, on-campus and online, students will be involved in case studies and manager experiences and, will be involved in breakout session. This will encourage collaborative learning through e-collaborations and the e-learning platform (http://elearning.luiss.it) where you will also be able to access the educational material.

Assessment Method

Course evaluation will differ based on attending and non-attending students. There will be no midterms. For attending students: Evaluation will have as reference: the textbooks Baglieri, E, Biffi, A., ed altri, 2012, Organizzare e gestire progetti, Rizzoli Etas, short supplementary readings recommended during the Course that shall be available on Learn. this content will be enriched by the key concepts discussed in class and documented in the sets of slides Assessment will take place during the course (the week 5nd, 8th, 11th), where an individual assignment will be proposed during the lesson. It will consist of a quiz, or a small project work, that will be assigned a score. The sum of the points acquired based on the teachers' evaluation will contribute to the final score, up to a maximum total of 21 points. At the end of the course, the student must take the final written exam, based on two open-ended questions, which will allow him/her to acquire up to a maximum of 9 points, which will be added the scores acquired above administered during the course (up to a maximum of 21 points) through quiz e project work. During the final written exam, in addition to what is specified above, there is a "bonus" quiz useful exclusively to recover a maximum share of 2 points on total score deficits accumulated in all the tests taken. This mode of evaluation will allow the student to check the learning progress achieved also through attendance and active participation. If the student does not participate in more than 1 assignments, he/she will take the final exam as a non-attending student. For those who have missed no more than one assignments during the course, it will be possible to make up for them in the final exam, as they will be asked two additional question equivalent to each missed assignment. The above evaluation will be applicable, and the student will be considered in attendance when: - the student will have participated in at least 2 assignments during the course, - the student will not have refused the score of any assignment - the student will take the exam in the winter session following the end of the course. For non-attending students, or those who take the exam in the sessions after the winter session: The assessment will have as reference the two books indicated in the Reference Texts section: Baglieri, E, Biffi, A., ed altri, Organizzare e gestire progetti, Rizzoli Etas Nunziata, E. (Ed.), 2021, Governare la trasformazione digitale. Strategia e azione per gestire il cambiamento, Luiss University Press; short supplementary readings recommended during the Course that shall be available on Learn. this content will be enriched by the key concepts documented in the sets of slides The non-attending student will have to take the final written exam in presence, consisting of 10 questions (open, closed, or multiple choice) to each of which will be associated a score from 2 to 6 points depending on the complexity which will amount to a final score of 30.

Thesis assignment criteria

Theses assigned according to the outcome of the written exam. It is necessary for the request to submit a summary sheet of his thesis project, which the teacher will reserve the right to approve. Experimental thesis on case studies is preferred. For the choice of the topic it is suggested to draw inspiration from the volume Nunziata, E. (Ed.), 2021, Il governo della trasformazione digitale. Strategia e azione, Luiss University Press

Week 1 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 1: Chapter 1 Organizzare e gestire progetti: aspetti introduttivi, in Baglieri, E, Biffi, A., ed altri ---- Presentation of the course syllabus. Skills and founding elements of Project Management Roles Introduction and defining elements What is a Project Project-oriented contexts Organize projects Coordination and integration mechanisms project management definition project lifecycle Breakout session – Team work

Week 2 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 2: Chapter 2 Condizioni organizzative per il successo del Progetto, in Baglieri, E, Biffi, A., ed altri, Cap.10, Gli ambienti multiprogetto, in Baglieri, E, Biffi, A., ed altri, 2012 ----- PBOs (Project-Based Organizations) Organize for projects Project structures and coordination mechanisms The Project team as an organizational entity Multi-project environments Breakout session – Team work

Week 3 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 3: 5.20 One goal: la gestione degli stakeholders sul Progetto 5.21 La nuova sfida: il relationship management, in Nunziata, E. Governare la trasformazione digitale, 2021 ----- Relationship management and context analysis Identifying stakeholders Analyzing and assessment of the "force field" Experience on business case Client management e service relationship Experience on business case Breakout session – Team work

Week 4 Contenuto sessioni on line e on campus

Letture preparatorie per l’accesso alle sessioni della 4° settimana --- Laboratorio modalità organizzative intefunzionali, Agile, Tribe e Scrum Breakout session – Team work

Week 5 Contenuto sessioni on line e on campus

Preparatory readings before class Week 5: ---- Laboratorio modalità organizzative intefunzionali, Agile, Tribe e Scrum 1° individual assignment for assessment will be proposed during the lesson. It will consist of a quiz, or a small project work, that will be assigned a score.

Week 6 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 4: Chapter 3 Il ciclo di Progetto e il piano di progetto in Baglieri, E, Biffi, A., ed altri, 2012 --- Objectives and project charter Project Planning The Planning Process in High-Determination Projects and Low-Determined Projects Project management P&C tools WBS - work breakdown structure Responsibilities, RACi activity matrix Breakout session – Team work

Week 7 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 7: Cap.7, La capacità di motivazione e gestione del conflitto all’interno del team, in Baglieri, E, Biffi, A., ed altri, ---- Laboratorio Open innovation, team building e Design thinking Breakout session – Team work

Week 8 Contenuto sessioni on line e on campus

Preparatory readings before class Week 8 --- Laboratorio Open innovation, team building e Design thinking ----- 2° individual assignment for assessment will be proposed during the lesson. It will consist of a quiz, or a small project work, that will be assigned a score.

Week 9 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 9: Cap. 4 Gli strumenti di Pianificazione e di controllo dei tempi e delle risorse, in Baglieri, E, Biffi, A., ed altri, 2012 Cap.6, Il Sistema informativo di progetto, in Baglieri, E, Biffi, A., ed altri, 2012 --- Tecniche di scheduling (carta delle milestone, Pert, CPM, Gantt) CPM, Livellamento delle risorse, percorsi critici e ripianificazione Monitoring e controlling Project Information System SAL Breakout session – Team work

Week 10 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 10: Cap. 5 La programmazione ed il controllo economico dei progetti, in Baglieri, E, Biffi, A., ed altri, 2012 - pag. 137-143 ---- Progetto, rete di impegni, gestione del tempo nel team e individuale La gestione delle riunioni efficaci Breakout session – Team work Experience on business case

Week 11 Contenuto sessioni on line e on campus

Preparatory readings before class Week 11 --- The role of the project manager between relational skills and the exercise of power Project manager job profiles and organizational integration roles Experience on business case ----- 3° individual assignment for assessment will be proposed during the lesson. It will consist of a quiz, or a small project work, that will be assigned a score.

Week 12 Contenuto sessioni on line e on campus

Preparatory readings before class It is important to have studied the following material before the sessions pertaining to Week 12: - Cap.8, Risk management: logiche e indicazioni operative, in Baglieri, E, Biffi, A., ed altri, 2012 Cap.9, Qualità del Progetto: logica e sistema, in Baglieri, E, Biffi, A., ed altri, 2012 --- Risk management Cooperative working e ambienti di e-collaboration Closing of the course