Instructional goals
The course aims to:
a)provide an advanced understanding of the digital transformation of public institutions, considering organizational, communicative, technological, and regulatory dimensions
b)analyze the role of digital media and platforms in reshaping the public sphere and public communication
c)examine the functioning of digital technologies, with particular attention to algorithms, data, and artificial intelligence
d)develop critical skills related to digital governance, including internet governance, data justice, and platform regulation
e)foster the application of theoretical concepts to the design of solutions to public problems (services, policies, or platforms), integrating institutional, media, and technological dimensions
Prerequisites
Basic knowledge of political science and of media and communication sociology.
Intended learning outcomes
1. Knowledge and understanding: At the end of the course, students will be able to: understand the transformation of public institutions in the digital context; describe the evolution of the media ecosystem (from information society to platform society); identify the core logics of digital platforms (datafication, commodification, algorithmic selection); understand the principles of data, algorithm, and technology governance.
2. Ability to apply knowledge and understanding: apply theoretical concepts to the analysis of real-world public problems; conduct a platform analysis using structured frameworks; design solutions (services, policies, or platforms) integrating institutional, media, and technological dimensions; interpret the role of data, algorithms, and AI in public processes.
3. Judgment skills: critically assess policies and models of open government and digital transformation; evaluate opportunities and risks related to digital platforms and technologies; discuss ethical, social, and political implications of data and AI; incorporate perspectives of data justice and responsible governance.
4. Communication skills: communicate complex analyses clearly and effectively; use appropriate terminology related to public communication, digital media, and technologies; present analytical and project-based results in a structured and effective way.
5. Learning skills: develop autonomous learning skills in analyzing complex digital phenomena; connect theoretical concepts with applied and project-based contexts; independently explore topics related to institutions, media, and technologies; integrate interdisciplinary knowledge in the design of innovative solutions.
Course Contents
The course examines the digital transformation of public institutions by integrating institutional, media, and technological perspectives.
Starting from the principles of open government (transparency, participation, accountability), the course analyzes institutional change through organizational, communicative, technological, and regulatory lenses, introducing key topics such as open data, digital citizenship, and public sector innovation.
At the same time, the course explores the evolution of the media ecosystem, from the information society to the platform society, focusing on the role of digital platforms in shaping the public sphere. It addresses processes such as datafication, commodification, and algorithmic selection, as well as transformations in public communication, including disinformation and post-truth dynamics.
A significant part of the course is devoted to digital technologies, with particular attention to infrastructures, digital sovereignty, algorithms, and artificial intelligence. Key topics include internet governance, algorithm governance, data justice, and explainable AI.
Finally, the course includes an applied component based on project work, where students design solutions to public problems (services, platforms, or policies), addressing areas such as digital public services, sustainability, and responsible AI governance.
Reference Books
Materials shared through the platform on a weekly basis
Teaching Methods
The course combines lectures, guided discussions, and applied activities, adopting a seminar-based and interactive approach.
Lectures introduce the main theoretical concepts and analytical frameworks related to institutions, media, and technologies, also through the use of multimedia presentations and case studies.
A central component of the course is dedicated to laboratory activities and project-based learning, where students work in groups to develop an applied project. Activities are structured around three main phases: problem framing, analysis of the digital ecosystem and platforms (platform analysis), and the design of a solution (service, policy, or platform).
The course includes in-class discussions aimed at fostering critical thinking and argumentative skills, as well as intermediate milestones that support the progressive development of the project.
Overall, the teaching approach is oriented toward the integration of theory and practice, with the aim of developing analytical, design, and collaborative skills.
Assessment Method
Continuous Assessment (1/3 of the final grade) The continuous assessment is based on activities carried out during the semester and is aimed at evaluating active participation and the ability to apply theoretical concepts. It includes, in particular:
Active participation in lectures and discussions
Contribution to group work
Development of project milestones, including: definition of the public problem and objectives; analysis of the digital ecosystem and platform analysis; solution design.
The continuous assessment values consistency of engagement and the ability to integrate theory and practice throughout the course.
Final Exam (2/3 of the final grade) The final exam consists of the discussion of the project developed during the course. The project involves designing a proposal (a platform, service, or digital policy) that integrates:
an institutional dimension
a media dimension
a technological dimension
The assessment will take into account:
quality of the problem analysis
ability to apply theoretical concepts
depth of the platform analysis
coherence and feasibility of the project proposal
attention to ethical, social, and governance aspects
quality of the user engagement model and integration of co-production in the service design
clarity and effectiveness of the final presentation
Non-attending students Non-attending students will be required to complete an oral exam.
Thesis assignment criteria
Week 1
Introduction to the course
Key concepts: quality of democracy, governmentality, public and institutional communication
Week 2
The transformation of institutions
From bureaucratic to platform State
Models of relationship between the State and citizens
Trasparency, access, accountability
Week 3
Open government, open data, e-government
Digital democracy
Digital citizenship
Policies for digital PA
Introduction to digital co-production of services
Week 4
Public innovation and digital transformation
Tools and methods for digital policies
Policy-making simulation
Week 5
Evolution of media ecosystem
History of digital media
Information, network, platform society
Mechanisms of platformisation: datification, commodification, selection
Week 6
Platforms and digital capitalism
Information, data and surveillance capitalisms
Networked power and counter-power
Platformised public sphere
The crisis of public communication
Disinformation and post-truth
Week 7
Code is law and affordances
Network logics
Platforms as infrastructures for participation and co-production
Affordances and civic participation
Week 8
Laboratory on platform analysis
Week 9
Materiality of the net
Critical infrastructures
Digital sovereignty
Week 10
Algorithmic media
Evolution and social significance of AI
Automation vs. participation: AI’s role in processes of co-production
Risks, bias and social exclusion
Week 11
Internet governance
Algorithmic governance
Data justice and explainable AI
Week 12
Digital co-production and design of public services
4 phases: engagement, co-design, co-implementation, co-evaluation
Digitalisation and sustainability
Trade-offs: inclusion, power, data
Laboratory on digital service design