Although proficiency in technical skills is essential for success in the workplace, your ability to understand and manage the human side of an enterprise will be what ultimately sets you and others apart. However, recent surveys reveal that companies are struggling to find qualified job candidates with adequate interpersonal skills. This course will provide you with concepts and tools that help you understand and manage human behavior in complex organizations. Specifically, the goals are for students to: 1) embody a values-based and data-driven ethos in their approach to all business situations 2) engage with business issues through the application of experiential knowledge, in addition to the rigorous technical skills acquired in the classroom.

Taking a top-down approach, we open the course by putting organizational behavior in the context of strategy. Then, we move to identify and understand specific approaches for achieving high performance by designing and managing the groups and teams within the organization. Finally, we focus on the individual as well as the specific challenges, such as decision-making and negotiation. The knowledge and skills you develop in this course will be critical to you as you plan your career, manage your relationships with colleagues, design and change the groups or the organization you belong to, and work to achieve your goals in complex organizational settings. Ultimately, the knowledge and skills you begin to develop in this course can help you become a more effective contributor in any group or organization that you join. This course has three primary objectives: 1. Help students become familiar with contemporary theories and research findings that explain behavior in organizations at the individual, group, and organizational levels. 2. Give students experience in applying theories and frameworks in order to diagnose and solve organizational problems in an evidence-based manner. 3. Help students communicate more effectively observations and recommendations about organizational behavior in both oral and written form.

Organizational Processes - Organizational Culture - Organizational Design - Organizational Change Groups - Groups & Teams - Communication - Managing Conflict & Negotiations - Decision Making - Power, Influence & Politics - Interpersonal Relationships - Leadership Individual Behavior - Values & Attitudes - Individual Differences & Emotions - Social Perceptions & Managing diversity - Employee Motivation

Kinicki, Angelo 2021. Organizational Behavior: A Practical, Problem Solving Approach. (3rd edition) New York: McGraw-Hill Mandatory papers, readings, and case studies used during the course, listed later in the syllabus on a week-by-week basis.

During the course, the following teaching methods will be applied: • lectures • individual assignments • working groups and case studies • presentations and assignments

The final grade will be based on a mid-term and final exam + in-class assignments/projects/exercises + bonus points based on in-class quizzes. Final exam: 30% of the grade

The assignment of a thesis title is subordinate to: - Having passed the exam; - Having presented a summary of the thesis project (of the length of at least a Word page) where the chosen argument, the aspects which will be analyzed, and the study method (theories, methodologies and instruments to be used) are clearly stated: - Having presented an initial bibliography for the chosen subject that contains at least 2 books on the thesis theme and at least 5 recently published (2015-2024) scientific articles.