STRATEGIC HUMAN RESOURCE MANAGEMENT

STRATEGIC HUMAN RESOURCE MANAGEMENT

Rosana Silveira Reis, Debora Casoli

Obiettivi formativi

This course will explore the fundamentals of HRM in the organizational context. With a strategic approach, it will address the main activities, procedures, and theoretical assumptions that support the definition of HR policies and practices. In this sense, it aims to develop the student the understanding of modern People Management and its importance in the consolidation of organizational strategy. Thus, the student will be able to identify the influence of both, practical aspects and the work process in People Management in Organizations.

Risultati di apprendimento attesi

At the completion of this course, students will be able to: Knowledge and understanding Basic concepts of strategy and human resource management and its interactive  Applying knowledge and understanding HRM policies, practices and objectives, correlating with their applicability in everyday professional life Making Judgements Critical vision in managing people and its dynamics of action and its inter-relationships in the context of organizations Basic processes of people management linked to obtaining human resources (provision), maintenance, development and evaluation of human performance  Communication Skills Interpersonal and intercultural skills needed to deal and act with people Learning Skills Skills (soft skils as empathetic listening, decision making; and hard skills HRM functions) to deal with the routines that involve people in the organizational context.  Critical-reflexive view on approaches and trends in People Management 

Contenuti Del Corso

The modules of the course will cover the following topics: Introduction to Strategy in HRM and Jobs Recruitment & Selection and Inclusion & Diversity   Employer branding and Training & Development  Payment & Benefits  Performance Appraisal Well-being and burnout at work Labor relations and Sustainable HRM Technology and Remote workers Artificial Intelligence and HRM Invisible workers & Recognition Platform workers and influencers Career and Testimonies

Testi Di Riferimento

The key textbooks for the course are: Torrington, D., Taylor, S. and Atkinson, C. (2020). Human Resource Management (11th edition). Pearson.   Martocchio, J. J. (2019). Human Resource Management (15th edition). Pearson.  Nyberg, A. J. and Wright, P. M. (2015). 50 Years of Human Capital Research: Assessing What We Know, Exploring Where We Go. Academy of Management Perspectives, 29(3), 287-295.  Barney, J. B. and Wright, P. W. (1998). On becoming a strategic partner: The role of human resources in gaining competitive advantage. Human Resource Management, 37(1), 31-46.  Ulrich, D. and Dulebohn, J. H. (2015), Are we there yet? What's next for HR? Human Resource Management Review, 25(2), 188-204.  Keller, J. (2018). Posting and Slotting: How Hiring Processes Shape the Quality of Hire and Compensation in Internal Labor Markets. Administrative Science Quarterly, 63(4), 848–878.  Austin, R. D. and Pisano, G. P. (2017). Neurodiversity as a competitive advantage. Why you should embrace it in your workforce. Harvard Business Review, 96-103.  Ambler, T. and Barrow S. (1996). The employer brand. Journal of Brand Management, 4, 185-206.  Roberge, M. (2015) The Right way to use compensation. Harvard Business Review, 70-75.  Cappelli, P. and Tavis, A. (2016). The Performance management revolution. The focus is shifting from accountability to learning. Harvard Business Review, 10, 58-67.  Berinato, S., and Spicer, A. (2015). Defend your research corporate wellness programs make us unwell. Harvard Business Review, 93(5), 28-29.  Aust, I., Matthews, B. and Müller-Camen, M. (2020). Common Good HRM: A paradigm shift in Sustainable HRM? Human Resource Management Review, 30(3).  Kramar, R. (2014). Beyond Strategic Human Resource Management: Is Sustainable Human Resource Management the next Approach? International Journal of Human Resource Management, 25(8), 1069-1089.  Podgorodnichenko, N., Edgar, F., and McAndrew, I. (2020). The role of HRM in developing sustainable organizations: Contemporary challenges and contradictions. Human Resource Management Review, 30(3), 100685.  Larson, B. Z., Vroman, S. R. and Makarius, E. E. (2020). A Guide to Managing Your (Newly) Remote Workers, Havard Business Review.  Fuller, J., Raman, M., Sage-Gavin, E., Hines, K., et al (2021). Hidden Workers: Untapped Talent. Published by Harvard Business School Project on Managing the Future of Work and Accenture.  Anicich, E. M. (2022). Dehumanization Is a Feature of Gig Work, Not a Bug. Harvard Business Review.  Gordon, K. (2022). Game over? Why some Twitch streamers are burning out. NPR. 

Metodologie Didattiche

fully synchronous  TA consultations Group work Case Studies In-class debates

Modalità di verifica dell'apprendimento

Attending students will be evaluated on the following activities: In-class participation & group reports (20%) - up to 6 points 2 Case Study Analyses (15%) - up to 4.5 points 2 In-class debate sessions (20%) - up to 6 points 1 Video Creation and Presentation (15%) - up to 4.5 points 1 Synchronous Mid-term assignment (20%) - up to 6 points In-person oral exam (10%) - up to 3 points For non-attending students: the final written exam takes place in a single in-person session lasting 2h30' and includes open-ended questions. The program comprises all course materials, including mandatory readings, videos, slides, case studies (as indicated in the platform). 

Criteri per l’assegnazione dell’elaborato finale

Active attendance at the course; Quality of the proposed issue for the thesis. 

Settimana 1

Week 1- Introduction to Strategy in HRM and Jobs Synchronous lessons Presentation of the course  Introduction of the teaching team  Evolution of HR management  Strategic dimension of HRM  Different contexts of organizations and discuss about contextual HRM pratices  Job description  E-tivities Video Introduction Summary of papers  Case Study Report  Related Material Selected readings Lecture slides

Settimana 2

Week 2- Recruitment & Selection and Inclusion & Diversity   Synchronous lessons Recruitment strategies (formal x informal; internal vs external, etc)   Selection methods   Criteria for selection methods (reliability, validity, generalizability, high utility, legality)   Errors in selection (decision-making biases: similar to me, contrast effect, stereotyping, fundamental attribution error, etc)   Graded R&S debate  Diversity & Inclusion   E-tivities Summary of papers  Related Material Selected readings Lecture slides

Settimana 3

Week 3- Employer branding and Training & Development  Synchronous lessons Employer branding   Personal branding   Expectancy theory  Videos discussion (EY, GE, Heineken)   Training, development   Orientation process   E-learning   E-tivities Summary of papers  Mooc evaluation Related Material Selected readings Lecture slides

Settimana 4

Week 4- Payment & Benefits  Synchronous lessons Remuneration  Expectancy theory   Equity theory   Total rewards system   Different types of incentives   Different salaries of CEOs around the world   Relationships between incentives and performance   Other way to Rewards: recognition with Self-determination theory    Herzberg theory   E-tivities Summary of papers  Summary of video Mini Case Study Related Material Selected readings Lecture slides Video

Settimana 5

Week 5- Performance Appraisal Synchronous lessons Purposes (strategic, administrative, developmental)   PM types (relative, absolute, by results): examples   Criteria for PM methods (reliability, validity, fit with strategy, specific feedback, acceptability)   Errors in PM    Noon-graded Quiz on Cappelli and Tavis article   Traditional versus new approaches   New way of rating   E-tivities Summary of papers  Summary of video Debate about the video Related Material Selected readings Lecture slides Video 

Settimana 6

Week 6- Well-being and burnout at work Synchronous lessons Occupational Safety and Health   Wellbeing at work  Traditional versus new approaches   Actions to promote wellbeing at work   Graded Debate about the “Happiness officer”  Karasek model of stress   Discrimination, harassment, bullying  Burnout and suicide at work   E-tivities Summary of papers  Summary of videos In-class debate  Mid-term exam Related Material Selected readings Lecture slides Videos

Settimana 7

Week 7- Labor relations and Sustainable HRM Synchronous lessons Presentation of unions around the world   Importance of labor relations, social dialogue   Collective bargaining   Sustainability research and Human Resource Management    Reasons for implementing sustainable HRM policies & practices   Sustainable HRM practices   Sustainable HRM themes/policies  E-tivities Pre-Lecture Exercise (Research about unions over the world) Summary of papers  Case Study Report  Related Material Selected readings Lecture slides

Settimana 8

Week 8- Technology and Remote workers Synchronous lessons Impact of technology in HR area   Remote workers   Testimony of 2 professionals: hybrid/ full remote   E-tivities Summary of papers  Summary of video Related Material Selected readings Lecture slides Video

Settimana 9

Week 9- Artificial Intelligence and HRM Synchronous lessons AI in HRM  Impact of AI in HR practices   Key applications of AI in HRM   Impact of ChatGPT on jobs and workers  Video  E-tivities Summary of papers  Summary of Podcast  Case Study Report Related Material Selected readings Lecture slides Podcast

Settimana 10

Week 10- Invisible workers & Recognition Synchronous lessons Invisible workers   Recognition   Discussion in class about invisible workers in Italy (not graded)   E-tivities Summary of papers  Summary of video Related Material Selected readings Lecture slides Video 

Settimana 11

Week 11- Platform workers and influencers Synchronous lessons Gig economy  Platform workers  Pros and cons of platform economy  Influencers (content creators)  Precarity and pay gap  The dark side of being a content creator  E-tivities Summary of papers  Video creation Related Material Selected readings Lecture slides Podcast

Settimana 12

Week 12- Career and Testimonies Synchronous lessons Different models of careers   Discussion about to keep talent   Testimonies of professional (1)   Presentation of videos from week 11  Testimony of ‘influencer’ professional, about her career   E-tivities Summary of papers  Personality test  Related Material Selected readings Lecture slides