ORGANIZATIONAL DESIGN AND CHANGE

Daniele Mascia, Mario Baglietto, Gaia Urso, Leila Ahmadpour

Obiettivi formativi

The course offers key conceptual tools to design and change organizational models and structures in a global, complex and uncertain environment. This course provides advanced knowledge and analytical resources that will enable students to understand the processes, content and consequences of organizational decisions to be implemented on a global scale, both in public and private organizations. This course offers theoretical and practical knowledge in the field of organizational design and change, therefore enhancing more effective decision making in all organizations in need of (re)designing their internal organizational structure.

Prerequisiti

None

Risultati di apprendimento attesi

At the completion of this course, students will be able to: Knowledge and understanding  compare pros and cons of different organizational models   assess under what conditions organizational models should be used in business practice   assess the efficacy of actions to be implemented in change programs  evaluate and manage risks and resistances related to change programs  identify the role of people and cultural dimensions in change programs  analyze how and why organizations make decisions to face an evolving environment  Applying knowledge and understanding apply foundations of organizational design and change to the project work to be developed during the course  Making Judgements dissect complex organizational issues, analyze them and propose solutions  discuss and evaluate key organizational choices and leadership issues related to change  critically analyze when, how and why certain organizational choices are needed and what are the key drivers of success for organizational design and change programs Communication Skills acquire and understand major terms and concepts in order to communicate ideas, proposals, analysis and critical reasoning in the field of organisational design and change in organizations  Learning Skills Apply a variety of methods that allows them to understand the relevance of organizational design and change strategies which impact companies’ longevity and survival  use the acquired knowledge to gain access to prominent job positions within companies and institutions and/or to access further advanced learning programs such as a PhD. 

Contenuti Del Corso

Introduction and the “One-Best-Fit" Paradigm" Matrix Design Project-based Models Agile Organising and The “Spaghetti” Model Networks Crowd-based Models and Holacracies Change is the only constant in life There is nothing more practical than a good theory Houston we have a problem Culture eats (change) strategy for breakfast In search of (change) leadership Be the Change you Want to See in the World 

Testi Di Riferimento

The key textbooks for the course are: Burton, M. R., Obel, B., & DeSanctis, G. (2011). Organizational Design: A Step by Step Approach, Cambridge.  Kesler, G., & Kates, A. (2015). Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model. John Wiley & Sons.  Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan. 

Metodologie Didattiche

Mix synchronous and asynchronous TA consultations Group work Case Studies Flipped Classroom Project Work

Modalità di verifica dell'apprendimento

Students will be evaluated on the following activities: Final project includes 30 percent of final grade. The project-based activities will be assessed based on a formal “in presence presentation” that students will deliver during the exam session at the end of the semester. More details will be provided by instructors at the beginning of the course. Class activities include 70 percent of final grade detailed as follows (see detailed table in Canvas): WEEK 3: Collaborative reading in Perusall. Case study (group activity) discussion in TA session (15%) WEEK 4: Students' created video. Case study (group activity) discussion in TA session (10%) WEEK 6: Two minutes essay related to video 2 and 3.Case study (group activity) discussion in TA session. (10%) WEEK 8: Students’ presentations: Let's delve into a theoretical model on Organizational Change! (15%) WEEK 10: Assessment Quiz about the Book Chapter Changing Organizational Culture (10%) WEEK 11: Prepare an Infographic (10%)

Criteri per l’assegnazione dell’elaborato finale

1) students must not have refused a grade above 23; 2) Master thesis assignment is based on a project presented by the student. The project (2/3 pages) must include: • Table of contents • Abstract • Main references

Il syllabus affronta temi collegati alla sostenibilità?

Yes

Settimana 1

Week 1- Introduction and the “One-Best-Fit" Paradigm" Asynchronous or synchronous lesson Overview of organizational design topics The centrality of "FIT" in organization design "FIT” and contingency theory E-tivities Self-check quiz two-minutes essay Collaborative reading Discussion forum Group discussion- TA session Related Material Video Academic paper Lecture slides

Settimana 2

Week 2- Matrix Design Asynchronous or synchronous lesson Overview of the matrix model  Power balance in the matrix model  Pros and cons of the matrix model  E-tivities Self-check quiz two-minutes essay Collaborative reading Discussion forum Group discussion- TA session Related Material Video Podcast Academic paper Case study Lecture slide

Settimana 3

Week 3- Project-based Models  Asynchronous or synchronous lesson Temporary Organising and Project-based Models Introduction: projects, project organizations, and project-based organizations (PBOs)  Designing project-oriented organizational processes   Project governance and multi-project coordination   E-tivities Self-check quiz two-minutes essay Collaborative reading Discussion forum Group discussion- TA session Related Material Video Academic paper Case study Lecture slides

Settimana 4

Week 4- Agile Organising and The “Spaghetti” Model Asynchronous or synchronous lesson Agile Organising and “Spaghetti” Model The principles of self-organizing: “Spaghetti Organization”   Agile team-based organizing   Teams and Squads in organizations  E-tivities Self-check quiz two-minutes essay Collaborative reading Discussion forum Group discussion- TA session Related Material Video Academic paper Case study Lecture slides

Settimana 5

Week 5- Networks Asynchronous or synchronous lesson Informal Networks and Open-boundary Organisations Coordination mechanisms: market, authority and networks  Organizational social networks and community of practices  Outsourcing, virtual organizations and open-boundary organizing    Pros and cons of open-boundary organizations  E-tivities Self-check quiz two-minutes essay Collaborative reading Discussion forum Group discussion- TA session Related Material Video Podcast Academic paper Case study Lecture slides

Settimana 6

Week 6- Crowd-based Models and Holacracies Asynchronous or synchronous lesson Crowd-based organising  Crowd-open organizing  Pros and cons of crowd-based organizing  Holacracies  E-tivities Self-check quiz two-minutes essay Collaborative reading Discussion forum Group discussion- TA session Related Material Video Academic paper Case study Lecture slides

Settimana 7

Week 7- Change is the only constant in life Asynchronous or synchronous lesson characteristics of modern scenarios of change (VUCA model) pros and cons implied by organizational changes  implications of a real major change in organization: the new ways of working (hybrid, work from home, work from anywhere)  E-tivities Group discussion - Making connections  Creation of an Infographic Collaborative reading One minute essay Related Material Managerial Articles Lecture slides

Settimana 8

Week 8- There is nothing more practical than a good theory Asynchronous or synchronous lesson Characteristics of the principal Organizational Change Theoretical Models  E-tivities Self-check quiz Group activity: in-depth study of a theoretical model Collaborative reading Related Material Scientific article Chapters 1 and 2 of the textbook "our iceberg is melting" Lecture slides

Settimana 9

Week 9- Houston we have a problem Asynchronous or synchronous lesson characteristics of an effective Change Resistance strategy model how resistance to change occurs on a personal level Case study E-tivities Discussion forum Individual reflection Collaborative reading Group discussion Related Material Chapters 3 and 4 of the textbook "our iceberg is melting" scientific paper Case study Lecture slides

Settimana 10

Week 10- Culture eats (change) strategy for breakfast Asynchronous or synchronous lesson characteristics of the different types of Organizational Culture pros and cons of an organizational Cultural Change obstacles and facilitations with respect to cultural change E-tivities KWL Exercise  Collaborative reading Assessment quiz Related Material Chapter 5 of the textbook "our iceberg is melting" Book chapter:  Changing organizational culture Managerial article Lecture slides

Settimana 11

Week 11- In Search of (Change) Leadership  Asynchronous or synchronous lesson the strategic value of Leadership for successful Organizational Change Programmes real-life cases of inspiring Change Leaders effectiveness of Purpose Based Leadership for the success of Organizational Change Programmes  E-tivities Podcast Creation of an infographic Collaborative reading Related Material Managerial article Chapter 6 of the textbook "our iceberg is melting" A leader's biography Lecture slides

Settimana 12

Week 12- Be the Change you Want to See in the World  Asynchronous or synchronous lesson multiple focus of a Change Leader: not just Team Leadership and Business Leadership, but also Self Leadership  importance of Emotional Intelligence as a key characteristic to be an effective Change Leader   “People Side of Change” from a “Personal Perspective” E-tivities Individual reflection Group discussion - Making connections One minute essay Group Assignment Related Material Chapters 7-12 of the textbook "our iceberg is melting" Managerial articles Lecture slides