ORGANIZATIONAL DESIGN

Mario Baglietto, Nicola Melluso

Obiettivi formativi

The course offers key conceptual tools to design organizational models and structures in a global, complex and uncertain environment where managing change is a key success factor. This course provides advanced knowledge and analytical resources that will enable students to understand the processes, content and consequences of organizational decisions to be implemented on a global scale, both in public and private organizations. This course offers theoretical and practical knowledge in the field of organizational design and change, therefore enhancing more effective decision making in all organizations in need of (re)designing their internal organizational structure.

Prerequisiti

None

Risultati di apprendimento attesi

At the completion of this course, students will be able to: Knowledge and understanding compare pros and cons of different organizational models assess under what conditions organizational models should be used in business practice assess the efficacy of actions to be implemented in change programs evaluate and manage risks and resistances related to change programs identify the role of people and cultural dimensions in change programs analyze how and why organizations make decisions to face an evolving environment Applying knowledge and understanding apply foundations of organizational design and change to the project work to be developed during the course Making Judgements dissect complex organizational issues, analyze them and propose solutions discuss and evaluate key organizational choices and leadership issues related to change critically analyze when, how and why certain organizational choices are needed and what are the key drivers of success for organizational design and change programs Communication Skills acquire and understand major terms and concepts in order to communicate ideas, proposals, analysis and critical reasoning in the field of organisational design and change in organizations Learning Skills Apply a variety of methods that allows them to understand the relevance of organizational design and change strategies which impact companies’ longevity and survival use the acquired knowledge to gain access to prominent job positions within companies and institutions and/or to access further advanced learning programs such as a PhD.

Contenuti Del Corso

One Size Fits All! . or it depends on? (Introduction to the Course) OK, but it depends on what? (Contingency Approach) Matrix: are you ready for the red pill? (Matrix Organisational Design) “Projects or not Projects: this is the Question” (Project-based Models & Agile Organizational Approach) Change is the only constant in life (Introduction to Change Management) There is nothing more practical than a good theory (Main Change Management Theories) Houston, we have a problem (Resistances to Change) Culture eats (change) strategy for breakfast (Cultural Change Programmes) In search of (change) leadership (Leadership as a Key Organizational Change Success Factor – Part 1) Be the Change you Want to See in the World ((Leadership as a Key Organizational Change Success Factor – Part 2)

Testi Di Riferimento

Burton, M. R., Obel, B., & DeSanctis, G. (2011). Organizational Design: A Step by Step Approach,Cambridge. Kesler, G., & Kates, A. (2015). Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model. John Wiley & Sons. Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under AnyConditions. Pan Macmillan

Metodologie Didattiche

Active Learning Group work Case Studies Project Work

Modalità di verifica dell'apprendimento

Attending Students: The final grade will be based on a final written exam + Group Project work. Written examination: 70% of the grade. Group Project Work: 30% of the grade. Instructions for the final written exam (attending): A mix of multiple-choice/true-or-false questions and Open questions. True/false questions also require a short open response indicating the main concept or a practical example or explanation of the selected choice. The points for each question are explicitly reported. Nobody, including the instructor, can answer any question during the exam session. Instruction for group project work (attending): Division into working groups and choice of an organization to analyze throughout the weeks of the course + video group activity concerning Organizational Design in Changing Environments Key concepts Each subgroup will be asked to create a portfolio containing a collection of all the analyses carried out on the business case. The project work will be presented orally during the last two weeks of the course by each subgroup and evaluated based on criteria such as accuracy of content, bibliographical sources used, effectiveness of oral presentation. Non attending students: The final grade will be based on a final written exam (100%) Multiple choice questions True-or-false questions, requiring a short open response indicating the main concept or a practical example or explanation of the selected choice (max 3 lines). Open questions requiring the explanation of a concept, theory, definition, or example (max 10 lines).

Criteri per l’assegnazione dell’elaborato finale

Master thesis assignment is based on a project presented by the student. The project (2/3 pages) must include: • Table of contents • Abstract • Main references

Settimana 1

Week 1- One Size Fits All! . or it depends on? Introduction of the course: the rules of the game Overview of organizational design topics The centrality of "FIT" in organization design "FIT” and contingency theory Organizational Practical Case Study Group discussion Project Work Launch Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures

Settimana 2

Week 2- OK, but it depends on what? Modern Organizational Forms: Divisional and Functional Structure Organizational Practical Case Study Group discussion Project Work Activities Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures

Settimana 3

Week 3- Matrix (Design): are you ready for the red pill? Overview of the matrix model Power balance in the matrix model Pros and cons of the matrix model Group discussion Project Work Activities Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures

Settimana 4

Week 4- “Projects or not-Projects: this is the Question” (Project-based Models & Agile Organizational Approach) Temporary Organizing and Project-based Models Introduction: projects, project organizations, and project-based organizations (PBOs) Designing project-oriented organizational processes Project governance and multi-project coordination Agile team-based organizing Teams and Squads in organizations Group discussion Case Study Project Work Activities Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures

Settimana 5

Week 5- Change is the only constant in life characteristics of modern scenarios of change (VUCA model) pros and cons implied by organizational changes implications of a real major change in organization: the new ways of working (hybrid, work from home, work from anywhere) Group discussion Case study Project Work Activities Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan

Settimana 6

Week 6 - There is nothing more practical than a good theory Characteristics of the principal Organizational Change Theoretical Models Group activity: in-depth study of a theoretical model Project Work Activities Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan

Settimana 7

Week 7 - Houston, we have a problem characteristics of an effective Change Resistance strategy model how resistance to change occurs on a personal level Case study Group discussion Project Work Activities Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan

Settimana 8

Week 8 - Culture eats (change) strategy for breakfast characteristics of the different types of Organizational Culture pros and cons of an organizational Cultural Change obstacles and facilitations with respect to cultural change Group Discussion Project Work Activitites Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan

Settimana 9

Week 9 - In Search of (Change) Leadership the strategic value of Leadership for successful Organizational Change Programmes real-life cases of inspiring Change Leaders effectiveness of Purpose Based Leadership for the success of Organizational Change Programmes Group Discussion Case Study Project Work Activities Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan

Settimana 10

Week 10 - Be the Change you Want to See in the World multiple focus of a Change Leader: not just Team Leadership and Business Leadership, but also Self Leadership importance of Emotional Intelligence as a key characteristic to be an effective Change Leader “People Side of Change” from a “Personal Perspective” Group discussion Project Work Activities Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan

Settimana 11

Week 11 - Project Work Presentations Group Discussion & Feedback Session

Settimana 12

Week 12 - Project Work Presentations Group Discussion & Feedback Session