Obiettivi formativi
The course offers key conceptual tools to design organizational models and structures in a global, complex and uncertain environment where managing change is a key success factor. This course provides advanced knowledge and analytical resources that will enable students to understand the processes, content and consequences of organizational decisions to be implemented on a global scale, both in public and private organizations. This course offers theoretical and practical knowledge in the field of organizational design and change, therefore enhancing more effective decision making in all organizations in need of (re)designing their internal organizational structure.
Prerequisiti
None
Risultati di apprendimento attesi
At the completion of this course, students will be able to:
Knowledge and understanding
compare pros and cons of different organizational models
assess under what conditions organizational models should be used in business practice
assess the efficacy of actions to be implemented in change programs
evaluate and manage risks and resistances related to change programs
identify the role of people and cultural dimensions in change programs
analyze how and why organizations make decisions to face an evolving environment
Applying knowledge and understanding
apply foundations of organizational design and change to the project work to be developed during the course
Making Judgements
dissect complex organizational issues, analyze them and propose solutions
discuss and evaluate key organizational choices and leadership issues related to change
critically analyze when, how and why certain organizational choices are needed and what are the key drivers of success for organizational design and change programs
Communication Skills
acquire and understand major terms and concepts in order to communicate ideas, proposals, analysis and critical reasoning in the field of organisational design and change in organizations
Learning Skills
Apply a variety of methods that allows them to understand the relevance of organizational design and change strategies which impact companies’ longevity and survival
use the acquired knowledge to gain access to prominent job positions within companies and institutions and/or to access further advanced learning programs such as a PhD.
Contenuti Del Corso
One Size Fits All! . or it depends on? (Introduction to the Course)
OK, but it depends on what? (Contingency Approach)
Matrix: are you ready for the red pill? (Matrix Organisational Design)
“Projects or not Projects: this is the Question” (Project-based Models & Agile Organizational Approach)
Change is the only constant in life (Introduction to Change Management)
There is nothing more practical than a good theory (Main Change Management Theories)
Houston, we have a problem (Resistances to Change)
Culture eats (change) strategy for breakfast (Cultural Change Programmes)
In search of (change) leadership (Leadership as a Key Organizational Change Success Factor – Part 1)
Be the Change you Want to See in the World ((Leadership as a Key Organizational Change Success Factor – Part 2)
Testi Di Riferimento
Burton, M. R., Obel, B., & DeSanctis, G. (2011). Organizational Design: A Step by Step Approach,Cambridge.
Kesler, G., & Kates, A. (2015). Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model. John Wiley & Sons.
Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under AnyConditions. Pan Macmillan
Metodologie Didattiche
Active Learning
Group work
Case Studies
Project Work
Modalità di verifica dell'apprendimento
Attending Students:
The final grade will be based on a final written exam + Group Project work.
Written examination: 70% of the grade.
Group Project Work: 30% of the grade.
Instructions for the final written exam
(attending): A mix of multiple-choice/true-or-false questions and Open questions. True/false questions also require a short open response indicating the main concept or a practical example or explanation of the selected choice. The points for each question are explicitly reported. Nobody, including the instructor, can answer any question during the exam session.
Instruction for group project work
(attending): Division into working groups and choice of an organization to analyze throughout the weeks of the course + video group activity concerning Organizational Design in Changing Environments Key concepts
Each subgroup will be asked to create a portfolio containing a collection of all the analyses carried out on the business case. The project work will be presented orally during the last two weeks of the course by each subgroup and evaluated based on criteria such as accuracy of content, bibliographical sources used, effectiveness of oral presentation.
Non attending students:
The final grade will be based on a final written exam (100%)
Multiple choice questions
True-or-false questions, requiring a short open response indicating the main concept or a practical example or explanation of the selected choice (max 3 lines).
Open questions requiring the explanation of a concept, theory, definition, or example (max 10 lines).
Criteri per l’assegnazione dell’elaborato finale
Master thesis assignment is based on a project presented by the student.
The project (2/3 pages) must include:
• Table of contents
• Abstract
• Main references
Settimana 1
Week 1- One Size Fits All! . or it depends on?
Introduction of the course: the rules of the game
Overview of organizational design topics
The centrality of "FIT" in organization design
"FIT” and contingency theory
Organizational Practical Case Study
Group discussion
Project Work Launch
Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures
Settimana 2
Week 2- OK, but it depends on what?
Modern Organizational Forms: Divisional and Functional Structure
Organizational Practical Case Study
Group discussion
Project Work Activities
Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures
Settimana 3
Week 3- Matrix (Design): are you ready for the red pill?
Overview of the matrix model
Power balance in the matrix model
Pros and cons of the matrix model
Group discussion
Project Work Activities
Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures
Settimana 4
Week 4- “Projects or not-Projects: this is the Question” (Project-based Models & Agile Organizational Approach)
Temporary Organizing and Project-based Models
Introduction: projects, project organizations, and project-based organizations (PBOs)
Designing project-oriented organizational processes
Project governance and multi-project coordination
Agile team-based organizing
Teams and Squads in organizations
Group discussion
Case Study
Project Work Activities
Reference Reading: lecture slides + Additional Readings, if any, will be indicated during lectures
Settimana 5
Week 5- Change is the only constant in life
characteristics of modern scenarios of change (VUCA model)
pros and cons implied by organizational changes
implications of a real major change in organization: the new ways of working (hybrid, work from home, work from anywhere)
Group discussion
Case study
Project Work Activities
Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan
Settimana 6
Week 6 - There is nothing more practical than a good theory
Characteristics of the principal Organizational Change Theoretical Models
Group activity: in-depth study of a theoretical model
Project Work Activities
Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan
Settimana 7
Week 7 - Houston, we have a problem
characteristics of an effective Change Resistance strategy model
how resistance to change occurs on a personal level
Case study
Group discussion
Project Work Activities
Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan
Settimana 8
Week 8 - Culture eats (change) strategy for breakfast
characteristics of the different types of Organizational Culture
pros and cons of an organizational Cultural Change
obstacles and facilitations with respect to cultural change
Group Discussion
Project Work Activitites
Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan
Settimana 9
Week 9 - In Search of (Change) Leadership
the strategic value of Leadership for successful Organizational Change Programmes
real-life cases of inspiring Change Leaders
effectiveness of Purpose Based Leadership for the success of Organizational Change Programmes
Group Discussion
Case Study
Project Work Activities
Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan
Settimana 10
Week 10 - Be the Change you Want to See in the World
multiple focus of a Change Leader: not just Team Leadership and Business Leadership, but also Self Leadership
importance of Emotional Intelligence as a key characteristic to be an effective Change Leader
“People Side of Change” from a “Personal Perspective”
Group discussion
Project Work Activities
Reference Reading: lecture slides + Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan
Settimana 11
Week 11 - Project Work Presentations
Group Discussion & Feedback Session
Settimana 12
Week 12 - Project Work Presentations
Group Discussion & Feedback Session