HUMAN RESOURCES MANAGEMENT

HUMAN RESOURCES MANAGEMENT

Gabriele Gabrielli

Instructional goals

Provide a thorough overview of the major issues influencing people management in complex organizations. Main objective of the course is the understanding of the strategies, policies and management tools of Human Resource Management adopted by organizations to support their development. The course, based on rigorous theoretical and methodological approaches, allows students to look at various HR practices within the employment cycle (e.g. recruitment and selection, compensation management, performance management, training and development), highlighting the critical role of HRM in predicting employees' behaviour, attitudes, and performance. Finally, the course is aimed to allow students to understand how the sustainability paradigm could be applied to HR practices

Intended learning outcomes

Knowledge and understanding: the student- by participating in the lectures, team works and the other activities of the course- will acquire basic knowledge regarding the main determinants of organizational behaviour; she/he will also acquire knowledge of the main HRM processes, tools and practices, the main theories and models on HRM practices aimed at individuals wellbeing and satisfaction. The final written test will assess this knowledge at the end of the course. During the course this knowledge will be assessed through discussions, case study activities, teamwork and laboratories. Ability to apply knowledge and understanding: the student will learn tools and approaches to read and understand HRM practices in organizational settings and to apply acquired knowledge and competences in his/her work environment. These learning objectives will be assessed through the final exam and the learning activities provided in classes. Autonomy of judgment: the student will develop the ability to critically evaluate and analyse HRM processes, practices and tools. Communication skills: the student will develop the ability to understand and apply the technical and scientific language related to HRM theories, and to transfer specific topics and contents to both expert and non-expert audiences. Through the various activities that will take place during the course – lessons with discussion, case histories, teamwork – the student will be able to put these communication skills into practice in various contexts, by adapting the terms used to the interlocutor in the specific case, thus gaining advanced rhetorical skills necessary for his/her professional career. Learning skills: the student will acquire new learning methods, that will make him/her able to analyse and manage complex problems. The student will develop a solid knowledge of the fundamental aspects of the subject that will allow him to continue to deepen the topics addressed independently and to undertake various academic courses (master degree) and post-graduate professional training courses.

Course Contents

1. HRM,Strategy and Organization 2. HR Trends 3. Sustainable HRM: a framework to design sustainable workplaces and HR practices 4. Organizational Behaviour 5. HRM processes: an overview 6. HR Plannig, employer branding, recruiting and selection 7. Employees Evaluation 8. Learning and Development 9. Talent, Inclusion and Diversity Management 10. Total Reward and compensation management: how to reward employees and managers in a sustainable way

Reference Books

G. Gabrielli, S. Profili “Organizzazione e gestione delle Risorse Umane – III Edition”, ISEDI, Torino, 2020 (chapters:1; 4; 6; 7; 8; 9; 10; 11; 14)

Teaching Methods

- Lessons - Labs - Case study analyses - Case histories - Videos and movies - Digital learning pills - Instant polls

Assessment Method

Final written exam (individual). The final written test consists of a mix of: - multiple-choice questions - True/false questions to justify - short case discussion Aim of the exam is allow students to demonstrate knowledge and understanding of HRM issues and the ability to effectively communicate and apply knowledge into practice, demonstrating that they have achieved the method of study and the learning ability necessary to continue the study of the subject autonomously. The overall structure of the text will be decided and communicated to the students before the exam session. Correct answers to all multiple-choice questions and an excellent level of preparation in all open questions will result in a score of 30/30 cum laude.

Thesis assignment criteria

- Students must have successfully passed the exam - Proposal Presentation (reference list included) - Maximum number of other exams to be passed: 3 - Attendance of classes is recommended (but not compulsory)

Week 1

SESSION 1 Introduction to the course - Course Objectives, organization and faculty - Main issues and actors in HRM SESSION 2 Strategy, Organization, People - The Relevance of Strategic HRM - HRM and competitive advantage - HR practices. Ability, Motivation, Opportunities Model (AMO) - HR System Effectiveness Chapter 1, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings G. Gabrielli, “Ripensare People strategy sostenibili e all’altezza dei tempi”, 2023

Week 2

SESSION 1 Environment and HRM: trends and implications - Socio-demographics trends - Technology - Ethics and responsibility SESSIONE 2 Sustainable HRM - The sustainability paradigm - Sustainable HRM: a framework Chapter 1, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings - Gabrielli G., “Lavoro e trasformazione digitale”, in Gabrielli G. (a cura di), Il lavoro dell’uomo con i robot. Alleati o rivali?, FrancoAngeli, Milano, 2020 - “Ridisegnare il lavoro all’insegna della sostenibilità organizzativa”, 28 settembre 2022

Week 3

SESSION 1 Organizational behaviour (1) - Basic model of organizational behaviour - Personality - Lab/Case study: Il collega assente SESSION 2 Organizational behaviour (2) - Values and attitudes - Motivation and its determinants Chapter 4, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings F. Breitling, J. Dhar, R. Ebeling, D. Lovich, “Strategie per fidelizzare i lavoratori nell’attuale ondata di dimissioni”, HBR Italia, Novembre 2021

Week 4

SESSION 1 Organizational behaviour (3) - Motivation theories - McGregor theory: managerial implications - Lab – Case study: Una decisione motivata SESSION 2 Staffing, employer branding and Recruitment - Managing Workforce Flow - Employer Branding - Recruiting on the External and Internal Job Market Chapters 4 e 6, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings J. Muller “Rientro in ufficio full time? Il 64% della workforce mondiale rinuncerebbe al proprio lavoro”, Repubblica, 31 marzo 2023

Week 5

SESSION 1 Staffing, Recruitment and Selection - Selection: main tools and methodologies - Choosing and Hiring Candidates SESSION 2 On boarding process: The Relevance of the socialization - Induction process: Aim and Methodologies - Psychological Contract - Lab and case study- Arriva il nuovo capo Chapter 7 Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings - De Giorgi C., “Colloqui con i robot. In futuro saremo assunti dall’intelligenza artificiale (e in parte già accade)”, Linkiesta, 17 marzo, 2021 - HR Link, “Il benvenuto ai neoassunti in azienda sempre più importante per gli HR”, HR Link, 10 luglio 2019

Week 6

SESSION 1 Employee Evaluation (1) - Scopes and Advantages of Employee Evaluation - Evaluate to Enhance People Competences - What do we evaluate? - Job evaluation SESSION 2 Employee Evaluation (2) Lab: Sanofi-Aventis case discussion -Competences Evaluation: Methods and Scopes -Competences and leadership models’ analysis Chapter 8, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings “Abbandonare i modelli di leadership per andare oltre?”, People Management Lab

Week 7

SESSION 1 Employee Evaluation (3) - Why do we evaluate Performance - Multisource Feedback SESSION 2 Employee Evaluation (4) - Performance appraisal and performance management - Providing Performance Feedback - Assessing Employees Potential: Main Scopes and Methodologies Chapter 8, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings Di Fiore A. & Souza M.,“ Are Peer Reviews the Future of Performance Evaluations?”. HBR, 12 Jan, 2021

Week 8

SESSION 1 Employee Development (1) - Development Tools for Strategic Competences - Development Tools - Work-based development tools SESSION 2 Employee Development (2) - People value mapping - Coaching, mentoring and counseling Chapter 9 , Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings Patrizia Garengo, Frida Betto, “Il coaching è un abilitatore di buone pratiche di management, ecco come”, Il Sole24Ore.com

Week 9

SESSION 1 Employee Development (3) - Career Paths - Boundaryless Career - Designing Career Systems - Succession planning - Talent Management SESSION 2 Employee Development (4) - Succession planning - Talent Management Chapter 9, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings Gabrielli G., “Un nuovo approccio al talent management” , 2023

Week 10

SESSION 1 Employee Development (5) - Diversity and Inclusion Management - Managing gender and age differences - Inclusive Leadership SESSION 2 Total Reward and Compensation System (1) - Reward management: introduction - Work centrality and meaning of work - The Total Reward Approach Chapter 14, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Chapter 11, Organizzazione e Gestione delle Risorse Umane – III Edizione, G. Gabrielli e S. Profili Readings “Diversity Equity & Inclusion: ecco la finanza a misura d’uomo”, Economy, 28 luglio 2022 Gabrielli G., “Con quale sguardo affrontare la diversità?”, giugno 2023

Week 11

SESSION 1 Total Reward and Compensation System (2) - Compensation System SESSION 2 Total Reward and Compensation System (3) - Designing a Compensation System: Decisions, Tools, Accountability - Designing a Compensation System: Decisions, tools, responsibilities - Pay Structure - Pay Level Changes Chapter 11, Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings Matteo Gallina, “Il benchmarking retributivo: come utilizzarlo in modo adeguato?”, Job Pricing

Week 12

SESSION 1 Total reward and Compensation Systems (4) - Base Pay: what do we pay for? - Pay for job, merit and competence - Pay Structure Design SESSION 2 Total reward e compensation management (5) - Variable Pay - Purposes, Schemes and Tools Chapter 11 Organizzazione e Gestione delle Risorse Umane – III Edition, G. Gabrielli e S. Profili Readings B. Imperatori, “Variabile è bello, ma fisso è meglio. Lo stipendio che motiva”, 17 settembre 2008