ORGANIZATIONAL DESIGN AND CHANGE

ORGANIZATIONAL DESIGN AND CHANGE

Daniele Mascia, Mario Baglietto

Instructional goals

The course offers key conceptual tools to design and change organizational models and structures in a global, complex and uncertain environment. This course provides advanced knowledge and analytical resources that will enable students to understand the processes, content and consequences of organizational decisions to be implemented on a global scale, both in public and private organizations. This course offers theoretical and practical knowledge in the field of organizational design and change, therefore enhancing more effective decision making in all organizations in need of (re)designing their internal organizational structure.

Intended learning outcomes

At the completion of this course, students will be able to: Knowledge and understanding  Compare pros and cons of different organizational models   Assess under what conditions organizational models should be used in business practice   Assess the efficacy of actions to be implemented in change programs  Appraise and manage risks and resistances related to change programs  Identify the role of people and cultural dimensions in change programs  Examine how and why organizations make decisions to face an evolving environment  Applying knowledge and understanding Execute foundations of organizational design and change to the project work to be developed during the course  Making Judgements Dissect complex organizational issues, analyze them and propose solutions  Discuss and evaluate key organizational choices and leadership issues related to change  Critically examine when, how and why certain organizational choices are needed and what are the key drivers of success for organizational design and change programs Communication Skills Acquire and discuss major terms and concepts in order to communicate ideas, proposals, analysis and critical reasoning in the field of organizational design and change in organizations  Learning Skills Execute a variety of methods that allows them to understand the relevance of organizational design and change strategies which impact companies’ longevity and survival  Use the acquired knowledge to gain access to prominent job positions within companies and institutions and/or to access further advanced learning programs such as a PhD. 

Course Contents

The modules of the course will cover the following topics: Introduction and the “One-Best-Fit" Paradigm Matrix Design Project-based Models  Agile Organising and The Spaghetti” Model Networks Crowd-based Models and Holacracies Change is the only constant in life There is nothing more practical than a good theory Houston we have a problem Culture eats (change) strategy for breakfast In search of (change) leadership Be the Change you Want to See in the World 

Reference Books

The key textbooks for the course are: Burton, M. R., Obel, B., & DeSanctis, G. (2011). Organizational Design: A Step by Step Approach, Cambridge. Kesler, G., & Kates, A. (2015). Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model. John Wiley & Sons. Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan. 

Teaching Methods

mix synchronous and asynchronous TA consultations Group work Case Studies Flipped Classroom Project Work

Assessment Method

Attending students will be evaluated on the following activities: mandatory assignments that are 60% of your entire course evaluation; the final project which is 30% of your entire course evaluation; the final exam which is 10% of your entire course evaluation.    For non-attending students the final grade will be given as a result of an in-presence written exam, that will consist of open questions, true/false questions, and multiple-choice questions. Non-attending students are required to:  1) read the following papers in addition to the reading list already available in the “regular” syllabus for attending students.   Supplementary readings (for the final exam): Greenwood, R., & Miller, D. (2010). Tackling design anew: Getting back to the heart of organizational theory. Academy of Management Perspectives, 24(4), 78-88. (topics of week 1)   Peters, T. J. (1979). Beyond the matrix organization. McKinsey Quarterly (topics of week 2)  Cross, R. L., Martin, R. D., & Weiss, L. M. (2006). Mapping the value of employee collaboration. McKinsey Quarterly, 3, 28. (topics of week 4)  Sanner, B., & Bunderson, J. S. (2018). The truth about hierarchy. MIT Sloan Management Review, 59(2), 49-52. (topics of Week 6)  Lawson, E., & Price, C. (2003). The psychology of change management. McKinsey Quarterly, 30-30. (topics of week 8)  Field E., Pears E., Schaninger B. (2022). A single approach to culture transformation may not fit all. McKinsey Quarterly (topics of week 9)  Zucker, R., & Rowell, D. (6). Strategies for leading through uncertainty. Harvard Business Review. (topics of week 11)  Grant A. How to be Less Wrong. (topics of week 12) 

Thesis assignment criteria

Active attendance at the course; Quality of the proposed issue for the thesis. 

Week 1

Week 1- Introduction and the “One-Best-Fit" Paradigm" Asynchronous or synchronous lesson Overview of organizational design topics The centrality of "FIT" in organization design "FIT” and contingency theory E-tivities Reading self-check quizzes  Project work- TA session Related Material Video Academic paper Lecture slides

Week 2

Week 2- Matrix Design Asynchronous or synchronous lesson Overview of the matrix model  Power balance in the matrix model  Pros and cons of the matrix model  E-tivities Reading Interview simulation One-minutes essay self-check quizzes Related Material Video Podcast Academic paper Lecture slides

Week 3

Week 3- Project-based Models  Asynchronous or synchronous lesson Temporary Organizing and Project-based Models Introduction: projects, project organizations, and project-based organizations (PBOs)  Designing project-oriented organizational processes   Project governance and multi-project coordination  E-tivities Reading  Identify the link Self-check quizzes Project work- TA session Related Material Video Academic paper Lecture slides

Week 4

Week 4- Agile Organizing and The “Spaghetti” Model Asynchronous or synchronous lesson Agile Organizing and “Spaghetti” Model The principles of self-organizing: “Spaghetti Organization”   Agile team-based organizing   Teams and Squads in organizations  E-tivities Reading Video creation Self-check quizzes Related Material Video Academic paper Lecture slides

Week 5

Week 5- Networks Asynchronous or synchronous lesson Informal Networks and Open-boundary Organizations Coordination mechanisms: market, authority and networks  Organizational social networks and community of practices  Outsourcing, virtual organizations and open-boundary organizing    Pros and cons of open-boundary organizations  E-tivities Reading One minute essay  Self-check quizzes Project work- TA session Related Material Video Podcast Academic paper Lecture slides

Week 6

Week 6- Crowd-based Models and Holacracies Asynchronous or synchronous lesson Crowd-based organizing  Crowd-open organizing  Pros and cons of crowd-based organizing  Holacracies  E-tivities Reading One minute essay Self-check quizzes Related Material Video Academic paper Lecture slides

Week 7

Week 7- Change is the only constant in life Asynchronous or synchronous lesson characteristics of modern scenarios of change (VUCA model) pros and cons implied by organizational changes  implications of a real major change in organization: the new ways of working (hybrid, work from home, work from anywhere)  E-tivities Group discussion - Making connections (not mandatory) Creation of an Infographic (mandatory) Related Material Managerial Articles Lecture slides Videos

Week 8

Week 8- There is nothing more practical than a good theory Asynchronous or synchronous lesson Characteristics of the principal Organizational Change Theoretical Models  E-tivities Self-check quiz (not mandatory) Related Material Scientific article Chapters 1 and 2 of the textbook "our iceberg is melting" Lecture slides

Week 9

Week 9- Houston we have a problem Asynchronous or synchronous lesson characteristics of an effective Change Resistance strategy model how resistance to change occurs on a personal level Case study (during TA session) E-tivities Individual reflection (not mandatory) Related Material Chapters 3 and 4 of the textbook "our iceberg is melting" scientific paper Case study (during TA session) Lecture slides

Week 10

Week 10- Culture eats (change) strategy for breakfast Asynchronous or synchronous lesson characteristics of the different types of Organizational Culture pros and cons of an organizational Cultural Change obstacles and facilitations with respect to cultural change E-tivities KWL Exercise (not mandatory) Assessment quiz (graded and mandatory during the Synchronous session) Related Material Chapter 5 of the textbook "our iceberg is melting" Book chapter:  Changing organizational culture Managerial article Lecture slides

Week 11

Week 11- In Search of (Change) Leadership  Asynchronous or synchronous lesson the strategic value of Leadership for successful Organizational Change Programmes real-life cases of inspiring Change Leaders effectiveness of Purpose Based Leadership for the success of Organizational Change Programmes  E-tivities Instructor Videos (mandatory) Creation of an infographic (mandatory and graded) Interview Simulation - Leonardo (mandatory) Related Material Managerial article Chapter 6 of the textbook "our iceberg is melting" A leader's biography Lecture slides

Week 12

Week 12- Be the Change you Want to See in the World  Asynchronous or synchronous lesson multiple focus of a Change Leader: not just Team Leadership and Business Leadership, but also Self Leadership  importance of Emotional Intelligence as a key characteristic to be an effective Change Leader   “People Side of Change” from a “Personal Perspective” E-tivities Individual reflection (not mandatory) Group discussion - Making connections (not mandatory) Related Material Chapters 7-12 of the textbook "our iceberg is melting" Managerial articles Lecture slides