ORGANIZATIONAL DESIGN AND CHANGE
Instructional goals
The course offers key conceptual tools to design and change organizational models and structures in a global, complex and uncertain environment. This course provides advanced knowledge and analytical resources that will enable students to understand the processes, content and consequences of organizational decisions to be implemented on a global scale, both in public and private organizations. This course offers theoretical and practical knowledge in the field of organizational design and change, therefore enhancing more effective decision making in all organizations in need of (re)designing their internal organizational structure.
Intended learning outcomes
At the completion of this course, students will be able to:
Knowledge and understanding
Compare pros and cons of different organizational models
Assess under what conditions organizational models should be used in business practice
Assess the efficacy of actions to be implemented in change programs
Appraise and manage risks and resistances related to change programs
Identify the role of people and cultural dimensions in change programs
Examine how and why organizations make decisions to face an evolving environment
Applying knowledge and understanding
Execute foundations of organizational design and change to the project work to be developed during the course
Making Judgements
Dissect complex organizational issues, analyze them and propose solutions
Discuss and evaluate key organizational choices and leadership issues related to change
Critically examine when, how and why certain organizational choices are needed and what are the key drivers of success for organizational design and change programs
Communication Skills
Acquire and discuss major terms and concepts in order to communicate ideas, proposals, analysis and critical reasoning in the field of organizational design and change in organizations
Learning Skills
Execute a variety of methods that allows them to understand the relevance of organizational design and change strategies which impact companies’ longevity and survival
Use the acquired knowledge to gain access to prominent job positions within companies and institutions and/or to access further advanced learning programs such as a PhD.
Course Contents
The modules of the course will cover the following topics:
Introduction and the “One-Best-Fit" Paradigm
Matrix Design
Project-based Models
Agile Organising and The Spaghetti” Model
Networks
Crowd-based Models and Holacracies
Change is the only constant in life
There is nothing more practical than a good theory
Houston we have a problem
Culture eats (change) strategy for breakfast
In search of (change) leadership
Be the Change you Want to See in the World
Reference Books
The key textbooks for the course are:
Burton, M. R., Obel, B., & DeSanctis, G. (2011). Organizational Design: A Step by Step Approach, Cambridge.
Kesler, G., & Kates, A. (2015). Bridging Organization Design and Performance: Five Ways to Activate a Global Operation Model. John Wiley & Sons.
Kotter, J., Rathgeber, H. (2013). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions. Pan Macmillan.
Teaching Methods
mix synchronous and asynchronous
TA consultations
Group work
Case Studies
Flipped Classroom
Project Work
Assessment Method
Attending students will be evaluated on the following activities:
mandatory assignments that are 60% of your entire course evaluation;
the final project which is 30% of your entire course evaluation;
the final exam which is 10% of your entire course evaluation.
For non-attending students the final grade will be given as a result of an in-presence written exam, that will consist of open questions, true/false questions, and multiple-choice questions.
Non-attending students are required to:
1) read the following papers in addition to the reading list already available in the “regular” syllabus for attending students.
Supplementary readings (for the final exam):
Greenwood, R., & Miller, D. (2010). Tackling design anew: Getting back to the heart of organizational theory. Academy of Management Perspectives, 24(4), 78-88. (topics of week 1)
Peters, T. J. (1979). Beyond the matrix organization. McKinsey Quarterly (topics of week 2)
Cross, R. L., Martin, R. D., & Weiss, L. M. (2006). Mapping the value of employee collaboration. McKinsey Quarterly, 3, 28. (topics of week 4)
Sanner, B., & Bunderson, J. S. (2018). The truth about hierarchy. MIT Sloan Management Review, 59(2), 49-52. (topics of Week 6)
Lawson, E., & Price, C. (2003). The psychology of change management. McKinsey Quarterly, 30-30. (topics of week 8)
Field E., Pears E., Schaninger B. (2022). A single approach to culture transformation may not fit all. McKinsey Quarterly (topics of week 9)
Zucker, R., & Rowell, D. (6). Strategies for leading through uncertainty. Harvard Business Review. (topics of week 11)
Grant A. How to be Less Wrong. (topics of week 12)
Thesis assignment criteria
Active attendance at the course;
Quality of the proposed issue for the thesis.
Week 1
Week 1- Introduction and the “One-Best-Fit" Paradigm"
Asynchronous or synchronous lesson
Overview of organizational design topics
The centrality of "FIT" in organization design
"FIT” and contingency theory
E-tivities
Reading
self-check quizzes
Project work- TA session
Related Material
Video
Academic paper
Lecture slides
Week 2
Week 2- Matrix Design
Asynchronous or synchronous lesson
Overview of the matrix model
Power balance in the matrix model
Pros and cons of the matrix model
E-tivities
Reading
Interview simulation
One-minutes essay
self-check quizzes
Related Material
Video
Podcast
Academic paper
Lecture slides
Week 3
Week 3- Project-based Models
Asynchronous or synchronous lesson
Temporary Organizing and Project-based Models
Introduction: projects, project organizations, and project-based organizations (PBOs)
Designing project-oriented organizational processes
Project governance and multi-project coordination
E-tivities
Reading
Identify the link
Self-check quizzes
Project work- TA session
Related Material
Video
Academic paper
Lecture slides
Week 4
Week 4- Agile Organizing and The “Spaghetti” Model
Asynchronous or synchronous lesson
Agile Organizing and “Spaghetti” Model
The principles of self-organizing: “Spaghetti Organization”
Agile team-based organizing
Teams and Squads in organizations
E-tivities
Reading
Video creation
Self-check quizzes
Related Material
Video
Academic paper
Lecture slides
Week 5
Week 5- Networks
Asynchronous or synchronous lesson
Informal Networks and Open-boundary Organizations
Coordination mechanisms: market, authority and networks
Organizational social networks and community of practices
Outsourcing, virtual organizations and open-boundary organizing
Pros and cons of open-boundary organizations
E-tivities
Reading
One minute essay
Self-check quizzes
Project work- TA session
Related Material
Video
Podcast
Academic paper
Lecture slides
Week 6
Week 6- Crowd-based Models and Holacracies
Asynchronous or synchronous lesson
Crowd-based organizing
Crowd-open organizing
Pros and cons of crowd-based organizing
Holacracies
E-tivities
Reading
One minute essay
Self-check quizzes
Related Material
Video
Academic paper
Lecture slides
Week 7
Week 7- Change is the only constant in life
Asynchronous or synchronous lesson
characteristics of modern scenarios of change (VUCA model)
pros and cons implied by organizational changes
implications of a real major change in organization: the new ways of working (hybrid, work from home, work from anywhere)
E-tivities
Group discussion - Making connections (not mandatory)
Creation of an Infographic (mandatory)
Related Material
Managerial Articles
Lecture slides
Videos
Week 8
Week 8- There is nothing more practical than a good theory
Asynchronous or synchronous lesson
Characteristics of the principal Organizational Change Theoretical Models
E-tivities
Self-check quiz (not mandatory)
Related Material
Scientific article
Chapters 1 and 2 of the textbook "our iceberg is melting"
Lecture slides
Week 9
Week 9- Houston we have a problem
Asynchronous or synchronous lesson
characteristics of an effective Change Resistance strategy model
how resistance to change occurs on a personal level
Case study (during TA session)
E-tivities
Individual reflection (not mandatory)
Related Material
Chapters 3 and 4 of the textbook "our iceberg is melting"
scientific paper
Case study (during TA session)
Lecture slides
Week 10
Week 10- Culture eats (change) strategy for breakfast
Asynchronous or synchronous lesson
characteristics of the different types of Organizational Culture
pros and cons of an organizational Cultural Change
obstacles and facilitations with respect to cultural change
E-tivities
KWL Exercise (not mandatory)
Assessment quiz (graded and mandatory during the Synchronous session)
Related Material
Chapter 5 of the textbook "our iceberg is melting"
Book chapter: Changing organizational culture
Managerial article
Lecture slides
Week 11
Week 11- In Search of (Change) Leadership
Asynchronous or synchronous lesson
the strategic value of Leadership for successful Organizational Change Programmes
real-life cases of inspiring Change Leaders
effectiveness of Purpose Based Leadership for the success of Organizational Change Programmes
E-tivities
Instructor Videos (mandatory)
Creation of an infographic (mandatory and graded)
Interview Simulation - Leonardo (mandatory)
Related Material
Managerial article
Chapter 6 of the textbook "our iceberg is melting"
A leader's biography
Lecture slides
Week 12
Week 12- Be the Change you Want to See in the World
Asynchronous or synchronous lesson
multiple focus of a Change Leader: not just Team Leadership and Business Leadership, but also Self Leadership
importance of Emotional Intelligence as a key characteristic to be an effective Change Leader
“People Side of Change” from a “Personal Perspective”
E-tivities
Individual reflection (not mandatory)
Group discussion - Making connections (not mandatory)
Related Material
Chapters 7-12 of the textbook "our iceberg is melting"
Managerial articles
Lecture slides