The course "International Operations and Global Supply Chain" provides students with in-depth insight into different areas of Operations and Supply Chain Management emphasizing real-world problems that companies face in the real market. The syllabus covers different types of Operations Management algorithms and methods that are helpful for decision-making and problem-solving in the field of International Operations and Supply Chain Management. The students will find out more about various types of Supply Chain and Logistic planning by working in groups on case studies, exercises and projects using the methods that are thought in the class during the semester.

Upon successful completion of this course, Students will be able to: 1. Understand how to approach Operations and supply Chains in an International setting, including the re-shuffling at global level. 2. Analyze different aspects and operations of Supply chain and Operations: • Physical flows, both within the company and along the Supply Chain; • Transportation and warehousing key economics. • Network Designing (logistic and industrial); • Capacity Management • Forecasting; • Inventory Management; • Production scheduling; 3. Use different methods and algorithms to solve various problems in this field. 4. Find proper solutions based on data driven decision making for the problems and models in this field.

1. Introduction to International Operations and Supply Chain Management. 2. Logistic and industrial global footprint a. Overall design b. Key economics – warehousing, long haul, middle mile, last mile deliveries 3. Managing Global Supply Chain - simulation a. Design product b. Forecasting room c. Production room (with procurement strategies) d. Reading results 4. Production planning a. Production organization b. Capacity allocation / Production long term planning– key economics c. Production short-term planning – key economics d. Procurement strategies 5. Inventory management a. The classic newsvendor model b. Inventory management in multi-period 6. Root Beer Game - simulation a. The bullwhip effect

Several references will be suggested during the course including book chapters, papers, datasets, simulations, games, and business cases. These references will be found in the description of each week.

The material will be presented by a variety of teaching approaches including lectures, in-class exercises, multimedia cases, short videos, homework, case analysis and presentation, and class discussion of assigned readings and simulations. When possible, a cooperative, student-centered learning approach will be undertaken to enable a high level of student involvement.

There is a minimum level of attendance of 70%, on an hourly basis. The assessment will be pursued through: Participation through a Group Project – Technology and industry – How a technology is changing the operations of an industry of your choice - 25% The deliverable of the Group Project will be a paper (word), maximum 15 pages, including annexes, pictures, etc. The evaluation will follow multiple criteria. Showing a full understanding of the issues, even without fully using proper technical language – level 1; Showing the ability to use proper language and terminology, in describing issues and solutions – level 2; Showing a critical view of the matter, posing valuable questions to the industry and take a well-described and solid position on future developments – level 3; Showing an easy to read, logical storyline, properly bridging each argument and resulting in a solid and convincing thesis – at all levels. Participation and engagement at Group level - results during simulations of Global Supply Chain – Results and final paper - 25% The first two run be only a pass/no pass (at individual level and a no-pass will imply -3 points from the total grade of this section) The third run and the paper will be fully graded. Be advised that hard KPIs will be communicated in order to achieve a certain grade. Participation and results Individual evaluation - Root Beer Game – 20% Evaluation will be based on economic results at the end of the simulation and ranked. There will be three evaluations. The first two, it will be only a pass/no pass (a no pass will imply -3 points from the total grade of this section) The third run will be fully graded. Individual evaluation - final exam – 20% Multiple choice questions At least, two open ended questions Additional, non-compulsory, questions for extra points Generic class attendance and participation -10% Attendance implies simple presence during classes. Participation is defined as engagement in class with questions and answers (also students can reply to other students, and this is stimulated and positively evaluated) Also, engagement via email or engagement participating in one-to-one meetings is strongly encouraged and positively evaluated

Students are very welcome to pursue their thesis in the area of Operations and Supply Chain. Students will have to present a proposal that will be carefully assessed. A solid proposal is a key to formalizing the thesis process and it will include (but not limited to) elements such as Brief storyline, hypothesis to be testing, focus and main arguments.