DIGITAL COMMUNICATION AND INSTITUTIONAL REPUTATION

DIGITAL COMMUNICATION AND INSTITUTIONAL REPUTATION

Gianluca Giansante

Instructional goals

The course is aimed at: - providing good knowledge of the issues, concepts, and practices of political communication; - providing good knowledge of main professional tool’s use; - providing tools of analysis of digital communication languages and grammar; - providing basic methods for digital communication practices; - providing basi tools to operate in the main branch of digital communication; Attendance at the lectures is compulsory. In view of the seminar nature of the course, it is also strongly recommended.

Intended learning outcomes

Dublin Descriptors Students should achieve: A) Knowledge and ability to understand: the forms and processes of digital communication, through the acquisition of theoretical skills on the theories and models of the discipline. Students achieve this basic knowledge through attendance of classes and study of texts provided by faculty and discussed in the classroom (online and on campus). B) Ability to apply knowledge and understanding through case studies and classroom testimonials will be shown how theoretical concepts apply to actual cases. Skills acquired through testimonials and laboratory practice time in the classroom (on campus or online). C) Judgment: critical reflection on the evolutionary dynamics of digital communication, on the opportunities and risks of its use. This ability to judge will be applied in the classroom with the teacher and the colleagues, during the exercises and in the preparation of the activities planned in the classroom. D) Communication skills: students are called upon to learn the language of expression typical of digital communication. Skills that are practiced in the classroom (online and on campus) with the organization of moments of discussion and practice. E) Learning skills: students are asked to use the skills acquired to build a personal path in digital communication also using knowledge and skills built through a path of study and personal or group growth. Skills to be enhanced through argumentation with the teacher and with classmates and in the preparation of exercises.

Course Contents

The course follows an organization that, starting from the fundamental concepts of the discipline, leads the student to learn how to use social media tools and languages. Knowledge and Skills 1. Digital Communication 1. How communication changes with digital. 2. Digital Communication 2. Digital communication strategies. Course Contents 3. Professional use of social media. 4. Digital communication and broadcast media: beyond hybridization. Fields of application 5. Digital communication and personal branding: using social for your professional positioning. 6. Digital communication in the corporate and institutional context. 7. Digital public affairs & advocacy. From traditional lobbying to blended public affairs. 8. Emergency management and social media. Case study. 9. Crisis management and digital. Lecture and exercise. 10. Digital diplomacy. Tools 11. Advanced use of social media for communication campaigns - 1. Mainstream social media. 12. The advanced use of social media for communication campaigns - 3. Emerging social media. Languages 13. Photographing for the web. Lecture and exercise. 14. Writing for the web. 15. Video protagonists: public speaking on the web. Lecture and exercise. 16. Classroom presentations.

Reference Books

Due to the seminar nature of the course, "analytical and critical" reference will be made to the texts. - Giansante G. (2014). La comunicazione politica online. Roma: Carocci. - Comin G., Giansante G. (2021). Tu puoi cambiare il mondo -La reputazione personale: promuovere il talento, condividere il valore. Venezia: Marsilio. - Giansante G. (2023). Leadership - Teorie, tecniche, buone pratiche e falsi miti. Roma: Carocci. - Di Giacomo, G., (2021). Digital public affairs & advocacy. Dalla lobby tradizionale ai blended public affairs. Milano: Franco Angeli. - Articles distributed in Luiss Learn platform.

Teaching Methods

The course will include face-to-face lectures with the use of multimedia presentations and classroom seminar activities, as well as online activities. Other collaborative learning platforms will also be used. It will include: - role playing, simulation and classroom presentation activities; - exercises and discussions Indications will be provided for in-depth bibliographic study of specific topics. The course is seminar-based and includes classroom activities and "in itinere" tests: therefore, there will be no intermediate test. Platforms in use: Learn.

Assessment Method

Please note that the course is seminar-based and the examination will be carried out through a series of tests and classroom activities throughout the semester. It is not, therefore, expected the midterm evaluation. In particular, the evaluation will be based on: 1) Attendance and active participation in the course: 20%. 2) Classroom activities, exercises and tests (including the classroom presentation - in seminar form - of a topic that will be indicated by the teacher): 40%. 3) Final written test (open-ended questionnaire): 40%. ____ Non-attending exams. Please note that in our University attendance is mandatory. However, for special and justified cases, it will be possible to take the exam. The exam for non-attending students consists of: 1) a thesis (essay of about 5 thousand words) to be delivered at least one week before the call on a topic to be agreed with the teacher (and in any case in the areas of study of the course). The essay/essay must follow Harvard or APA citation rules, as also indicated in Learn platform. 2) the written test (open-ended questionnaire on exam texts).

Thesis assignment criteria

Topics Topics must be proposed and discussed with the teacher. Thesis work will be supervised by the teacher. Requirements Priority requirements - interest in digital communication and research on the topics of consensus building, digital mobilization, and data analysis. - ability to master texts in English (preferably also in a second foreign language). - basic ability to use the main methods of social research. - adequate knowledge of the fundamentals of sociology of communication and political science. To obtain the thesis, you must submit a written project that includes the research methodology, accompanied by a (tentative) table of contents and a minimum basic bibliography. The citation system to be compulsorily adopted is one to be chosen between the HARVARD SYSTEM or the APA Style: a concise guide to these systems is available in the Luiss Learn platform.

Week 1 Contenuto sessioni on line e on campus

1.Digital Communication: How communication changes with digital. 2. Digital Communication: Digital communication strategies.

Week 2 Contenuto sessioni on line e on campus

3. The professional use of social media. 4. The professional use of social media - The communication plan.

Week 3 Contenuto sessioni on line e on campus

5.Digital communication and television media: beyond hybridization. 6.Digital communication and personal branding: using social media for your professional positioning.

Week 4 Contenuto sessioni on line e on campus

7.Digital communication in the corporate and institutional context. Case study. 8. Digital public affairs & advocacy. From traditional lobbying to blended public affairs

Week 5 Contenuto sessioni on line e on campus

9. Emergency management and social media. Case study. 10. Digital diplomacy.

Week 6 Contenuto sessioni on line e on campus

11. Crisis management and digital. Lecture and exercise. 12. The advanced use of social media for communication campaigns - 1. Mainstream social media.

Week 7 Contenuto sessioni on line e on campus

13. Advanced use of social media for communication campaigns - 2. Mainstream social media. 14. The advanced use of social media for communication campaigns - 3. Emerging social media

Week 8 Contenuto sessioni on line e on campus

15. Photographing for the web. Lecture. 16. Writing for the web - Lecture.

Week 9 Contenuto sessioni on line e on campus

17. Photographing for the web. Exercise. 18.Video protagonists: public speaking on the web. Lecture.

Week 10 Contenuto sessioni on line e on campus

19. Writing for the web - Exercise. 20. Video protagonists: public speaking on the web. Exercise.

Week 11 Contenuto sessioni on line e on campus

21. Case Analysis and Classroom Presentations. 22. Case Studies and Classroom Presentations

Week 12 Contenuto sessioni on line e on campus

23. Case studies and classroom presentations 24. Case Studies and Classroom Presentations