INSURANCE AND INSURTECH MANAGEMENT
Instructional goals
This course examines the nature of risk and how it can be managed. Insurance is one of the tools we use to respond to risk, but it is only one of the multitudes of options available to manage risk within our risk tolerance. We open with the basic principles of risk management and continue with the major forms of insurance and risk management programs in today’s business world. We survey of the insurance delivery systems as well as insurance company operations. We cover legal principles as they relate to insurance, explore government regulation of insurance, and examine insurance contracts. Life and health plans, personal and commercial policies all receive attention in this course. As an introductory course, students will become familiar with a number of concepts, programs and insurance policies found in personal and business application today
Prerequisites
Strategic management
Corporate finance
Administration, finance and controlling
Intended learning outcomes
Classification and definitions of risk
Characteristics of an insurable risk
Steps in the risk management process
Techniques of risk management
Role of insurance in risk management
Course Contents
Risk, its components and management
Insurance market and its solutions
Claims management
Market evolution and new market challenges
Emerging risk and emerging need
Reference Books
TBD
Teaching Methods
Frontal lessons
Simulations
Group Work
Case study
Guest participations
Assessment Method
- Presentation and/or discussion of a group work: up to 4 additional bonus points. This activity is intended to test the ability to understand complex management problems, to propose solutions using appropriate sources,to communicate with a wider audience.
- Final written (individual) test: to be integrated with the bonus points from the group work. It consists of a mix of open-ended questions (3), multiple-choice questions (4) and dichotomous answers (3), with which the student must demonstrate knowledge of the theoretical notions of the teaching, be able to apply them in practical cases and show that he/she has achieved the study method and learning ability necessary to continue the in-depth study of the subject independently.
Thesis assignment criteria
The award of the thesis title is subject to:
➢ Passing the examination;
➢ Submission of a summary of the thesis project (at least one word page long), indicating the chosen topic, the aspects that one wishes to study in depth and the methods of study (theories, methodologies and tools to be used in the work);
➢ Submission of an initial bibliography on the chosen topic containing at least 2 books on the theme of the thesis and at least 5 recently published scientific articles
Week 1 Contenuto sessioni on line e on campus
Introduction to the classification and definitions of risk
Characteristics of an insurable risk
Techniques of risk management
Week 2 Contenuto sessioni on line e on campus
Role of insurance in risk management
Insurance market operations
Insurance company operations
Week 3 Contenuto sessioni on line e on campus
Government regulation of insurance
Legal principles of risk transfer
Week 4 Contenuto sessioni on line e on campus
Analysis of an insurance contract
Enterprise risk management
Week 5 Contenuto sessioni on line e on campus
The Insurance Industry – birth and evolution
Distinction between Life and Non-Life Insurance
Week 6 Contenuto sessioni on line e on campus
Life Insurance: welfare, savings and investment
Health & Accident Insurance
Focus on corporate welfare
Week 7 Contenuto sessioni on line e on campus
Liability insurance: TPL; Product Liability; Professional Liability
Property Insurance
Automobile Insurance
Week 8 Contenuto sessioni on line e on campus
Marine & Cargo Insurance
Other non-life insurance coverages:
Financial Risks
Week 9 Contenuto sessioni on line e on campus
Other specialized insurance products:
Construction insurance (CAR, EAR)
Fine Art
Legal expenses insurance
Events organisation insurance
Week 10 Contenuto sessioni on line e on campus
Insurance claim : definition, management and persons involved
Causal relationship between event and damage, burden of proof, and damage evaluation
Loss adjustment and Loss adjusters
Claim protocol – claim filing, timing, assessment, settlement
Week 11 Contenuto sessioni on line e on campus
Market Evolution and New Market Challenges
New emerging needs : from individuals to companies
The emerging risks : Cyber, Environmental and Natural Catastrophes
Evolution of the offer : Insurtech (definition), ART (Alternative Risk Transfer) & Captives (definition), Paramteric Insurance and On-demand insurance
Week 12 Contenuto sessioni on line e on campus
Insurtech : the digitalization of the industry - the creation of added value through new technologies and the "insurance ecosystem" (Big Data, Blockchain, Digital signature, Remote video appraisals, Digital health, etc.)
Video appraisals and technological evolution – Insurtech in claims management