INSURANCE AND INSURTECH MANAGEMENT

Instructional goals

This course examines the nature of risk and how it can be managed. Insurance is one of the tools we use to respond to risk, but it is only one of the multitudes of options available to manage risk within our risk tolerance. We open with the basic principles of risk management and continue with the major forms of insurance and risk management programs in today’s business world. We survey of the insurance delivery systems as well as insurance company operations. We cover legal principles as they relate to insurance, explore government regulation of insurance, and examine insurance contracts. Life and health plans, personal and commercial policies all receive attention in this course. As an introductory course, students will become familiar with a number of concepts, programs and insurance policies found in personal and business application today

Prerequisites

Strategic management Corporate finance Administration, finance and controlling

Intended learning outcomes

Classification and definitions of risk Characteristics of an insurable risk Steps in the risk management process Techniques of risk management Role of insurance in risk management

Course Contents

Risk, its components and management Insurance market and its solutions Claims management Market evolution and new market challenges Emerging risk and emerging need

Reference Books

TBD

Teaching Methods

Frontal lessons Simulations Group Work Case study Guest participations

Assessment Method

- Presentation and/or discussion of a group work: up to 4 additional bonus points. This activity is intended to test the ability to understand complex management problems, to propose solutions using appropriate sources,to communicate with a wider audience. - Final written (individual) test: to be integrated with the bonus points from the group work. It consists of a mix of open-ended questions (3), multiple-choice questions (4) and dichotomous answers (3), with which the student must demonstrate knowledge of the theoretical notions of the teaching, be able to apply them in practical cases and show that he/she has achieved the study method and learning ability necessary to continue the in-depth study of the subject independently.

Thesis assignment criteria

The award of the thesis title is subject to: ➢ Passing the examination; ➢ Submission of a summary of the thesis project (at least one word page long), indicating the chosen topic, the aspects that one wishes to study in depth and the methods of study (theories, methodologies and tools to be used in the work); ➢ Submission of an initial bibliography on the chosen topic containing at least 2 books on the theme of the thesis and at least 5 recently published scientific articles

Week 1 Contenuto sessioni on line e on campus

Introduction to the classification and definitions of risk Characteristics of an insurable risk Techniques of risk management

Week 2 Contenuto sessioni on line e on campus

Role of insurance in risk management Insurance market operations Insurance company operations

Week 3 Contenuto sessioni on line e on campus

Government regulation of insurance Legal principles of risk transfer

Week 4 Contenuto sessioni on line e on campus

Analysis of an insurance contract Enterprise risk management

Week 5 Contenuto sessioni on line e on campus

The Insurance Industry – birth and evolution Distinction between Life and Non-Life Insurance

Week 6 Contenuto sessioni on line e on campus

Life Insurance: welfare, savings and investment Health & Accident Insurance Focus on corporate welfare

Week 7 Contenuto sessioni on line e on campus

Liability insurance: TPL; Product Liability; Professional Liability Property Insurance Automobile Insurance

Week 8 Contenuto sessioni on line e on campus

Marine & Cargo Insurance Other non-life insurance coverages: Financial Risks

Week 9 Contenuto sessioni on line e on campus

Other specialized insurance products: Construction insurance (CAR, EAR) Fine Art Legal expenses insurance Events organisation insurance

Week 10 Contenuto sessioni on line e on campus

Insurance claim : definition, management and persons involved Causal relationship between event and damage, burden of proof, and damage evaluation Loss adjustment and Loss adjusters Claim protocol – claim filing, timing, assessment, settlement

Week 11 Contenuto sessioni on line e on campus

Market Evolution and New Market Challenges New emerging needs : from individuals to companies The emerging risks : Cyber, Environmental and Natural Catastrophes Evolution of the offer : Insurtech (definition), ART (Alternative Risk Transfer) & Captives (definition), Paramteric Insurance and On-demand insurance

Week 12 Contenuto sessioni on line e on campus

Insurtech : the digitalization of the industry - the creation of added value through new technologies and the "insurance ecosystem" (Big Data, Blockchain, Digital signature, Remote video appraisals, Digital health, etc.) Video appraisals and technological evolution – Insurtech in claims management