DIGITAL MARKETING

DIGITAL MARKETING

Matteo De Angelis, Piermario Tedeschi

Instructional goals

The Digital Marketing course addresses in a rigorous method the issues inherent in "doing marketing" in the digital context. The course aims to provide students with fundamental and, at the same time, extremely practical knowledge on the essentials of digital marketing such as: - the operation and business models of different digital platforms; - the analytics most commonly used to measure the performance of digital activities; - specific digital communication tools such as: o SEO; o SEM (or paid search marketing); o display advertising; o social media marketing; o influencer marketing; - digital marketing strategy and investment decisions between digital communication and sales channels.

Intended learning outcomes

• Knowledge and comprehension ability: By the end of the course students will have developed ability to comprehend the link between the value generated for the customer, breadth and quality of market relationships. • Ability to apply knowledge and comprehension: Such abilities will be acquired through the discussion of conceptual models and the development of applied projects during the course. • Autonony of judgment: By the end of the course students will have acquired ability to analyse problems and identify information needed to solve them. Specifically, students will have acquired critical thinking, problem-solving skills and team working skills as well as ability to relate with others. • Ability to communicate: By the end of the course students will have gained adequate competencies and tools to manage and transmit data and information to both specialist and non-specialist audiences. • Learning ability: The course mainly aims to develop methodological capabilities, cognitive tools and capabilities that allow the students to know the marketing techniques and adapt them to each specific context.

Course Contents

Topics covered in the course are: • the operation and business models of different digital platforms; • the most widely used analytics tools to measure the performance of digital activities; • specific digital communication tools such as: o SEO; o SEM (or paid search marketing); o display advertising; o social media marketing; o influencer marketing; • the brand reputation management in a digital environment; • digital marketing strategy and investment decisions between digital communication and sales channels.

Reference Books

Digital textbook (Stukent), teaching materials and scientific papers

Teaching Methods

Interactive lecture, paper discussion, in-class groupwork on the field project (in collaboration with a company), guest speaker speeches.

Assessment Method

Field project: 33% Final exam: 67%

Thesis assignment criteria

The thesis will be awarded upon positive evaluation by the faculty member of A research proposal to be submitted by a predetermined deadline (more detailed information will be provided later)

Week 1

Course introduction. Digital marketing fundamentals. Company field project presentation

Week 2

Digital Marketing analytics Lab session on the field project

Week 3

Digital Marketing analytics Lab session on the field project

Week 4

Search Engine Optimization (SEO). Lab session on the field project

Week 5

Search Engine Marketing (SEM)

Week 6

Display advertising. Lab session on the field project

Week 7

Guest speakers

Week 8

Social media marketing. Lab session on the field project

Week 9

Influencer marketing

Week 10

Artificial Intelligence in Marketing. Lab session on the field project

Week 11

The link between Digital Marketing Strategy and Marketing Strategy

Week 12

Field project presentations