Instructional goals
The Course aims to introduce the basic principles of Corporate
Communication in the context of the company's decision-making process.
The obstacles that hinder an effective exchange of knowledge inside and
outside the company and the different communication techniques will be
analyzed within the course. The basic notions of relational and
organizational communication will be represented within the course and
the strategic role of communication in public relations will be examined in
details.
At the end of the course, the student is able to understand and to apply
the communication tools available to companies to communicate,
focusing on the objectives and the coherence with brand strategy and on
the quantitative assessments of the communication’s strategy to achieve
its goals.
Prerequisites
No one
Intended learning outcomes
Knowledge and understanding: The student - by participating in the
lectures and practical activities of the course - will have developed the
ability to understand the basic principles of Corporate Communication in
the context of the company's decision-making process. At the end of the
course there will be an oral test to evaluate the understanding of the
basic notions of the tools of the corporate communication and its
strategic role with reference to internal and external stakeholders, as well
as in public relations.
Applying knowledge and understanding: The student - acquiring the
correct tools and method - will be able to interpret, apply and present the
obstacles that hinder an effective exchange of knowledge inside and
outside the company and the different communication techniques.
Making judgements: The student, through the use of the methodologies
acquired during the course, will have acquired problem analysis skills and
the ability to identify the information necessary for their solution.
Specifically, critical thinking, problem solving, self-management,
teamwork, relationship and communication skills will be adequately
developed, which enhance and make the disciplinary skills more usable.
Communication skills: At the end of the course the student will be able to use the technical vocabulary of the corporate communication, addressing
the legal issues at hand with terminological accuracy. Through the
various activities that will take place during the course – lessons with
discussion, moot courts, workshops – the student will be able to put these
communication skills into practice in various contexts, by adapting the
terms used to the interlocutor in the specific case, thus gaining advanced
rhetorical skills necessary for his/her professional career.
Learning skills: The technical-economic knowledge acquired during the
course will allow the student to autonomously understand and interpret
communication's techniques and adapt them to the specific reference
context. The student will develop a solid knowledge of the fundamental
aspects of the subject that will allow him to continue to deepen the topics
addressed independently and to undertake the various post-graduate
professional training courses.
Course Contents
Corporate communication: definition, purpose, business-related
communication (convergence and tools);
•Corporate reputation: definition, scope, advantages of a good
reputation;
•Visual identity and the areas of business communication;
•Marketing communications;
-The stages of advertising campaigns;
•Institutional Communication:
-Lobbying;
-Crisis Communication;
-Corporate social Responsibility (CSR);
-Political Communication;
•Financial and economic communication;
•Internal communication;
•Market researchs;
•Media Planning;
•Media Relations;
•The communication insight;
•The communication planning;
•Budgeting.
Reference Books
Comin G. “Comunicazione integrata e reputation management“. LUISS
Press, 2019.
Teaching Methods
Lectures, case studies, testimonials
Assessment Method
The exam consists of an oral interview in which the student must
demonstrate knowledge and understanding of the main topics of
Corporate Communication in the context of the company's
decisionmaking
process, knowing how to apply them to practical cases submitted to his
attention by the teacher through the prospect of concrete
examples. The student will have to be able to independently analyze the
relevant models and theories illustrated during the lessons and correctly
use the technical vocabulary of the subject, thus demonstrating that he
has achieved the study method and the learning ability necessary to
continue the deepening of the matter.
For the purposes of assigning a mark out of thirty, the following
evaluation criteria will be taken into account:
• knowledge and understanding of the institutions and the principles of
the subject and the ability to apply them to concrete cases (70%);
• ownership of the communication technical lexicon, ability to consult
and evaluate relevant sources and acquisition of the study method (20%)
• Other activities (eg: participation in class, seminars, project work, etc.)
10% through which to understand students' independence of judgment
other skills useful for achieving the training objective.Learning gaps
concerning one or more notions or principles will lead to an insufficient
evaluation, even in presence of a basic knowledge of the matter.
Thesis assignment criteria
Course attendance and successful final check Previous training choices
Week 1
Scenario
Brand Management
Per accertare il primo aspetto, la verifica si compone di un esame orale
Per accertare il secondo aspetto, la verifica prevede la redazione di un
paper o un lavoro di analisi di case histories su temi concordati con il
docente (solo per frequentanti) e l'esposizione del lavoro di gruppo
Alternativa alla prova orale:
Agli studenti potrà essere richiesto di sviluppare un elaborato, in due ore,
con la possibilità di scegliere tra tre tracce:
1- Elaborare un piano di comunicazione;
2- Analisi di un caso di comunicazione di crisi; 3- Analisi di una campagna
di comunicazione. Criteri Per
L'assegnazione Dell'elaborato Finale / Criteria for assigning the Master
thesis
Frequenza al corso e buon esito verifica finale
Week 2
Reputation management
The areas of Corporate communication
Week 3
Institutional communication Public Affairs and Lobbying
Week 4
Corporate social Responsibility Tools
Week 5
Marketing communication Advertising
Week 6
Briefing
Market research
Week 7
Media Relations Sponsorship
Week 8
Financial and economic Communication On field activity
Week 9
Internal Communication Political Communication
Week 10
Public speaking Leadership
Week 11
Crisis communication
Social media communication
Week 12
Communication Insights