INTERNATIONAL BUSINESS MANAGEMENT

Matteo Giuliano Caroli

Instructional goals

The course applies management and business theories to the management of transnational firms (both large and small). The course draws upon the theory of multinational corporations and some significant case studies - in order to analyse firms’ international strategies, management structures and processes. It also analyses the international environment in which management activity takes place. On completion of the course, students should be able to: • Understand the various theories of firm international investments. • Identify the key determinants of entry mode, location choice, and other key strategic issues faced by multinational enterprises. • Evaluate alternative ways of organizing and managing the multinational enterprise. • Comprehend the reasons why firms may choose to vertically integrate across national borders, and also why they may choose to outsource and/or offshore activities. • Understand the special problems involved in conducting international business compare to domestic business.

Prerequisites

The course of International Business and Management is an advanced course of management applied to the international business context. No specific knowledge is required to successfully follow the course and to be able to pass the exam but basic knowledge (undergraduate level) of business principles and management fundamentals is required. The following readings are suggested in order to have a better and more precise idea of the main course topics.: What Is a Global Manager? Christopher A. Bartlett, Sumantra Ghoshal, Harvard Business Review, August 2003. AliBaba and the future of Business. Lessons from China’s digital Giants, by Ming Zeng; Harvard Business Review, September-October, 2018.

Intended learning outcomes

Knowledge and understanding: This course is intended to provide students both with knowledge and understanding of IB theories as well as the capability to use this knowledge in actual decision-making related to international managerial problems. The course is structured to develop know-how and skills that allow students to elaborate and employ original ideas in complex contexts of analysis. Knowledge and understanding acquired by students will be evaluated through teamwork mid-term assignments and an individual final written exam. Applying knowledge and understanding: Classes involve a combination of traditional lectures, presentations and discussion of teaching case studies in the IB domain. The course is highly interactive and aims at challenging students with theaching cases and hands-on exercices based on real managerial problems. Theaching cases are critical to the completion of the course as they give students the opportunity to apply the IB theoretical notions in actual contexts. To demonstrate the ability to apply knowledge and understanding students should engage in active class discussion of the assigned teaching cases and develop mid-term teamwork assignments. Last but not least, the above mentioned ability will be evaluated thorugh the final exam. Making judgements: The multidisplinary approach of this course aims at providing students with the ability to deal with complex IB managerial problems autonomously. Thus, students sucessfully completing this course will be able to manage challenging situation when in the workplace, demonstrating know-how and problem solving skills also in case of limited information available. Moreover, students will show an awareness of ethical and social issues related to international managerial decisions. Communication skills: Communication skills will be fostered through continuous and direct interaction between student and teacher. To this end, students are expected to make several presentations during classes both individually and in team (e.g. presentation and analysis of teaching cases, data, documents provided by international institutions). The goal is to stimulate students’ ability to communicate in front of an audience and boost their familiarity with communication techniques and tools. Learning skills: Given that international markets are characterized by highly dynamic phenomena, a critical goal of this course is to stimulate learning skills that enable the understanding of these phenomena. Students are asked both to apply notions previously discussed during classes and to investigate autonomously key IB phenomena before classes to improve subsequent in-class discussion. This mixed learning approach aims at promoting a self-learning process that will enable students to keep updating their knowledge more easily once the course is completed. These skills will be evaluated both by in-class exercises and final exam.

Course Contents

The main aim of the course is to explore the international business environment in the global economy; to highlight the roles, strategies and impacts of multinational enterprises; to introduce key contemporary developments such as the role of outsourcing and the increasing importance of emerging markets. The main topic developed are the following: 1. Introduction to international management and multinational corporations (MNCs) 2. The determinant of the firm international activities 3. SMEs International strategies: theory and case studies: background teorici e case studies 4. Market selection criteria and entry mode strategies. 5. Export and strategies and international alliances 6. Foreign direct investments: FDIs 7. The international strategies options 8. Localization choices: drivers and pull factors 9. The organizational issues of MNCs 10. Key aspects of international marketing

Reference Books

Gestione delle Imprese internazionali – McGraw Hill Education – IV edition.

Teaching Methods

Lectures will follow and expand the main topics presented in the book. The book will be integrated by the slides that will be available to students. Every lecture will present a mix of theory and business cases. The cases will illustrate real case examples of the theoretical concepts discussed in the class. The theoretical classes will allow students to improve their knowledge and understanding of the international business environment and of the main tools that managers can use to implement international strategies. The discussions of the assignments will allow students to apply this knowledge working autonomously and developing their skill to make judgments and to take decisions. Finally every students, working in small groups, will present in class at least once an assignment in order to develop their communication abilities.

Assessment Method

During the course students will be asked to prepare a project work. Details about the project work will be released during the third week of the course. Students are asked to submit the project work three weeks before the end of the course. The project work and the assignments count for 50% of the overall valuation. The written exam for the remaining 50%. The project work is compulsory for all students.

Thesis assignment criteria

A genuine interest in the topics discussed in the course; As a consequence, 27 is the least grade to be accepted for the thesis.

Does the syllabus cover sustainability topics?

Sustainable management in international companie Unilever teaching case

Week 1 Contenuto sessioni on line e on campus

Session 1 on line Introduction to international management and multinational corporations (MNCs) Session 2 on campus The evolution of the foreign direct investments and the key questions in firm internationalization (part 1) Session 3 online The evolution of the foreign direct investments and the key questions in firm internationalization (part 2)

Week 2 Contenuto sessioni on line e on campus

Session 1 on line The determinants of the firm international activities Session 2 on campus Why firms go international (Internal and external factors) and what are the main problems they potentially face Session 3 online Internationalization and competitive advantage

Week 3 Contenuto sessioni on line e on campus

Session 1 on line SMEs International strategies Session 2 on campus Case study Session 3 online Internationalization process Born global companies

Week 4 Contenuto sessioni on line e on campus

Session 1 on line Market selection criteria and entry mode strategies. Session 2 on campus Market selection: the criteria Entry mode choice: plus and cons of the main entry modalities Selection criteria in entry mode choice Session 3 online Indirect export

Week 5 Contenuto sessioni on line e on campus

Session 1 on line Export diretto Session 2 on campus Strategic agreements, Licensing and Franchising Session 3 online Case study

Week 6 Contenuto sessioni on line e on campus

Session 1 on line International joint ventures Session 2 on campus Case study part 1 Session 3 online Case study part 2

Week 7 Contenuto sessioni on line e on campus

Session 1 on line Foreign direct investments, Different typologies of FDIs Session 2 on campus Case study Session 3 online When and why FDIs are convenient?

Week 8 Contenuto sessioni on line e on campus

Session 1 on line The international strategies options: The multinational (multidomestic), global and transnational Session 2 on campus Case study Session 3 online The organizational structures of MNCs

Week 9 Contenuto sessioni on line e on campus

Session 1 on line Localization choices: drivers and pull factors The determinants of location choice Session 2 on campus Case study Session 3 online Global value chain

Week 10 Contenuto sessioni on line e on campus

Session 1 on line Key aspects of international marketing Session 2 on campus Case study Session 3 online How to assess cross countries cultural differences

Week 11 Contenuto sessioni on line e on campus

Session 1 on line Internationalization and human resources Session 2 on campus Case study Session 3 online Organizational culture and its replication across borders

Week 12 Contenuto sessioni on line e on campus

Session 1 on line Session 2 on campus Session 3 Wrap up of the main concepts and take away. Students’ presentations.